SHRM CP EXAM 100% CORRECT ANSWERS!!!
Career Planning - ANSWER Actions & activities performed by individuals in order to give
direction to their work lives.
Brain drain - ANSWER Exit of educated & skilled citizens from emerging & developing
countries for better paying jobs in developed countries.
Auditory learners - ANSWER People who learn best by depending on their sense of
hearing.
Andragogy - ANSWER Study of how adults learn.
Cost-of-living adjustment (COLA) - ANSWER Pay increase granted to all eligible
employees without regard to performance or company profitability; often tied to the
increase in cost of living measured by the consumer price index.
Compa-ratio - ANSWER The pay divided by the pay range midpoint.
Broadbanding - ANSWER Grouping several salary grades or job classes with relatively
narrow pay ranges into one band with a much broader range of pay opportunities.
Behavioral interview - ANSWER An interview approach centered on how the applicant
behaved in specific, real situations in the past.
Applicant tracking software (ATS) - ANSWER Software that provides a systemized
approach through which companies can manage the recruitment process.
Developmental activities - ANSWER Those activities that are directed at preparing
,individuals for future roles while expanding their capabilities to perform their current
jobs.
Compensation - ANSWER All financial rewards (excluding any benefits payments or
services), including salary and allowances.
Career development - ANSWER Process by which employees progress through a series
of stages in their careers, each of which is characterized by relatively unique, themes,
and tasks.
Benefits - ANSWER Payments or services provided to employees to cover issues such
as retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
Apprenticeship - ANSWER Related to technical skills training; often a partnership
between employers and unions.
Competency-based interview - ANSWER Type of interview in which the interviewer asks
questions related to competencies for the position and asks candidates to provide
examples of times they demonstrated the competencies.
ADDIE model - ANSWER 5 step instructional design process that governs the
development of learning programs.
Assessment centers - ANSWER Assessment tools that provide candidates a wide range
of leadership situations and problem-solving exercises.
Blended learning - ANSWER A planned approach to learning that combined elements of
instructor-led training, self-directed study, and /or on-the-job training.
Career management - ANSWER Activities related to the planning, implementation, and
monitoring of employees' careers, with a primary focus on the goals and needs of the
organization.
,Competencies - ANSWER Clusters of highly interrelated attributes, including
knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to perform a
given job effectively.
Strategy ANSWER A scheme or program of action for achieving some long-range goal of
an organization.
SWOT analysis ANSWER A method for evaluating an organization's strategic position by
considering the organization's strategic capabilities in light of threats and opportunities
identified through environmental scanning.
Value drivers ANSWER Things a business must do, or deliver, to generate desired value.
Vision statement ANSWER A vivid, guiding image of an organization's desired future, the
future it seeks to create through its strategy.
Organizational values-ANSWER Beliefs that are important to an organization and often
dictate employee behavior.
Strategic fit-ANSWER A state in which an organization's strategy is consistent with its
external opportunities and circumstances and its internal structure, resources, and
capabilities.
Strategic management-ANSWER The actions that leaders take to move their
organizations toward those goals and create value for all stakeholders.
Strategic planning - ANSWER The process of setting goals and designing a path toward
a competitive position.
Metrics - ANSWER Performance parameters based on the relationship between 2 or
more measures.
, Mission statement - ANSWER Statement that specifies what activities an organization
intends to pursue and what course management has carted for the future; a concise
statement of its strategy.
Net profit margin - ANSWER Ratio of net income (gross sales minus expenses and taxes)
to net sales.
Organizational culture - ANSWER The basic beliefs and customs shared by members of
an organization that contribute to an organization's sense of its identity.
Income statement - ANSWER Statement that reports revenues, expenses, and net
income (profit) for a specified period.
Lagging indicator - ANSWER Type of metric that describes an activity that has already
occurred.
Leading indicator - ANSWER Type of metric that describes an activity that can change
future performance and indicate higher degree of success in achieving strategic goals.
Liabilities - ANSWER Organization's debts and other financial obligations.
Due diligence - ANSWER Necessary level of care and attention that is taken to
investigate an action before it is taken.
Scanning, environmental - ANSWER Process that involves the systematic survey and
interpretation of relevant data to identify the external opportunities and threats and to
assess how these factors affect the organization currently and how they are likely to
affect the organization in the future.
Equity - ANSWER The amount of owners' or shareholders' portion of a business.
Career Planning - ANSWER Actions & activities performed by individuals in order to give
direction to their work lives.
Brain drain - ANSWER Exit of educated & skilled citizens from emerging & developing
countries for better paying jobs in developed countries.
Auditory learners - ANSWER People who learn best by depending on their sense of
hearing.
Andragogy - ANSWER Study of how adults learn.
Cost-of-living adjustment (COLA) - ANSWER Pay increase granted to all eligible
employees without regard to performance or company profitability; often tied to the
increase in cost of living measured by the consumer price index.
Compa-ratio - ANSWER The pay divided by the pay range midpoint.
Broadbanding - ANSWER Grouping several salary grades or job classes with relatively
narrow pay ranges into one band with a much broader range of pay opportunities.
Behavioral interview - ANSWER An interview approach centered on how the applicant
behaved in specific, real situations in the past.
Applicant tracking software (ATS) - ANSWER Software that provides a systemized
approach through which companies can manage the recruitment process.
Developmental activities - ANSWER Those activities that are directed at preparing
,individuals for future roles while expanding their capabilities to perform their current
jobs.
Compensation - ANSWER All financial rewards (excluding any benefits payments or
services), including salary and allowances.
Career development - ANSWER Process by which employees progress through a series
of stages in their careers, each of which is characterized by relatively unique, themes,
and tasks.
Benefits - ANSWER Payments or services provided to employees to cover issues such
as retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
Apprenticeship - ANSWER Related to technical skills training; often a partnership
between employers and unions.
Competency-based interview - ANSWER Type of interview in which the interviewer asks
questions related to competencies for the position and asks candidates to provide
examples of times they demonstrated the competencies.
ADDIE model - ANSWER 5 step instructional design process that governs the
development of learning programs.
Assessment centers - ANSWER Assessment tools that provide candidates a wide range
of leadership situations and problem-solving exercises.
Blended learning - ANSWER A planned approach to learning that combined elements of
instructor-led training, self-directed study, and /or on-the-job training.
Career management - ANSWER Activities related to the planning, implementation, and
monitoring of employees' careers, with a primary focus on the goals and needs of the
organization.
,Competencies - ANSWER Clusters of highly interrelated attributes, including
knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to perform a
given job effectively.
Strategy ANSWER A scheme or program of action for achieving some long-range goal of
an organization.
SWOT analysis ANSWER A method for evaluating an organization's strategic position by
considering the organization's strategic capabilities in light of threats and opportunities
identified through environmental scanning.
Value drivers ANSWER Things a business must do, or deliver, to generate desired value.
Vision statement ANSWER A vivid, guiding image of an organization's desired future, the
future it seeks to create through its strategy.
Organizational values-ANSWER Beliefs that are important to an organization and often
dictate employee behavior.
Strategic fit-ANSWER A state in which an organization's strategy is consistent with its
external opportunities and circumstances and its internal structure, resources, and
capabilities.
Strategic management-ANSWER The actions that leaders take to move their
organizations toward those goals and create value for all stakeholders.
Strategic planning - ANSWER The process of setting goals and designing a path toward
a competitive position.
Metrics - ANSWER Performance parameters based on the relationship between 2 or
more measures.
, Mission statement - ANSWER Statement that specifies what activities an organization
intends to pursue and what course management has carted for the future; a concise
statement of its strategy.
Net profit margin - ANSWER Ratio of net income (gross sales minus expenses and taxes)
to net sales.
Organizational culture - ANSWER The basic beliefs and customs shared by members of
an organization that contribute to an organization's sense of its identity.
Income statement - ANSWER Statement that reports revenues, expenses, and net
income (profit) for a specified period.
Lagging indicator - ANSWER Type of metric that describes an activity that has already
occurred.
Leading indicator - ANSWER Type of metric that describes an activity that can change
future performance and indicate higher degree of success in achieving strategic goals.
Liabilities - ANSWER Organization's debts and other financial obligations.
Due diligence - ANSWER Necessary level of care and attention that is taken to
investigate an action before it is taken.
Scanning, environmental - ANSWER Process that involves the systematic survey and
interpretation of relevant data to identify the external opportunities and threats and to
assess how these factors affect the organization currently and how they are likely to
affect the organization in the future.
Equity - ANSWER The amount of owners' or shareholders' portion of a business.
