Class notes
chapter 1: Introduction to management
Introduction to management
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Chapter 1WHY LEARNABOUT MANAGEMENT
1. Develop conceptual skills
• Develop technical skills - expertise in a particular area like marketing,
accounting, finance or human resources
• Social skills—abilities in getting along with people, leadership, helping
others to be motivated, communication, and conflict resolution
• Conceptual skills - Conceptual skills refer to the ability to think about
complex and broad organization issues
2. Improve understanding of your managers
3. Improve your understanding of the societal role manages play
• First line supervisors
• Middle managers
• Top managers
4. Help enhance orgs performance
5. Foster self-understanding
Nature of management
4 functions of management
1. Planning
2. organizing
3. leading
4. controlling
The why of management: Effectiveness And success
1. FBL
a. it appeals to individuals’ interest. It assumes that societal well-being is
optimized when the orgs maximizes the creation of financial wealth.
b. Consequential utilitarianism – focuses on optimizing an actions
rightness and limiting it wrongness as measured by its effect on the
net overall happiness outcome for everyone involved.
2. TBL
a. it pursues sustainable development – “meeting the needs of the
present generation without compromising the ability of future
generations to meet their needs
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