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Individual Assignment 2
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BUSI 352 - Managing the Human Resource A practical study on how organizations obtain, maintain, and retain their human resources that enable them to achieve their objectives. Topics include: human resource planning, recruitment, selection, performance management and training and development.

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  • January 12, 2021
  • 9
  • 2018/2019
  • Other
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Busi 352 IA2
Samantha Twist
October 18, 2018
1.Recruiting Process


They do have external hiring by allowing walk-ins/interviews for production and retail people.

This makes sense because external hiring is good for entry level positions. They also advertise career

opportunities online such as Indeed, their website, and all of their social media accounts dedicated

solely to careers. All of these online promotions of the job is external recruiting. One thing that Lush

likes to know is if you are able to be moved around to other locations, that way they can internally fill

spots if needed. One thing that is cool about Lush is that they have a hiring manager for each of the

three main different segments that they have: manufacturing, retail, and headquarters. Ashley is the

hiring manager for the manufacturers and she says that for the hiring process they “typically host in-

house hiring fairs ... We also do phone interviews, in-person interviews, and working interviewees, so

candidates can get a good idea on what it’s like to work on the manufacturing floor at Lush” (How to Get

Hired). Zeba is the hiring manager of retail and they probably have one of the most unique hiring

processes. A person must apply online, have a telephone interview with a recruiter, then they must

“visit the shop you’re interviewing for and secret shop them” (How to Get Hired). This gives them a

chance to think about areas that work and things that can be made better. It tests to see business

mindliness and innovation. After that is “an in-person interview with the area manager” (How to Get

Hired). Padraic is the person who hires headquarter positions, this would include the public relations

specialist job. Padraic says that Lush will keep the job postings open, sometimes for up to 3 months,

until the right candidate is found (How to Get Hired). The interviews start with a recruiter, then the team

manager, then finally with the department director. All three hiring managers say that they like

candidates that prove their value and who have the same beliefs as the company (How to Get Hired).

, Lush tends to lean towards in house hiring. In house hiring means that the employee would have

increased knowledge of the company and products, improves the employee’s motivation and positive

feelings towards the company. Not to mention the lower recruiting costs. When Lush interviews people

they do phone interviews, in-person, and working interviews. Lush is committed to finding a person that

they really believe in which is why they will keep positions open until they find the right person. In the

interviews is often the recruiter, team manager, and department director. I know friends who went

through about 3 interviews when being hired for Lush, even for in-store retail jobs. Overall, I think it is

best for Lush to do internal hiring, at least for the majority of spots that need filled. It is very important

at Lush for employees to understand and be familiarized with not only the products but also the values

of the company. However, there have been people hired externally and moved up because they wrote a

letter to the CEO and showed their love and knowledge of the company and its values.




My advertisement has the Lush logo really big because working at Lush is something to be proud of

and it is a great company to work for. Having the name big will get people automatically intrigued. With

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