Camosun College ( )
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Hca mission statement Answer: "Above all else, we are commited to the care and improvement if human life. In recignition if this commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve." -Dr. Thomas Frist Sr. (Co founder) 
 
Teamwork (standard of behavior) Answer: -committed to the power of one team 
-view coworkers equally 
-arrive to work on time 
-etc 
 
Integrity (standard of behavior) Answer: -committed to the power of i...
sinus dysrhythmia 
same as sinus rhythm but with a pattered irregularity 
 
faster than slower then faster than slower 
 
Sinus arrest 
pause in sinus rhythm 
 
Wandering atrial pacemaker 
shift between SA node and AV node 
3 different looking P waves 
Rate: 60-100 
Regularity: slightly irregular 
P waves: at least 3 different ones 
QRS: normal 
PR: vary when P wave is present
Greater total sales volume Answer: Hospital buy specific products in larger amounts that the consumer market buys 
 
3 types of reference groups Answer: Membership 
Dissociative 
Aspirational 
 
5 major environmental forces Answer: Economical 
Technological 
Social 
Competitive 
Regulatory 
 
Inflation Answer: Decline in the power when price bells rise further than income 
 
Gross income Answer: Total amount of money earned by one person in one year 
 
Di...
The 14th amendment consists of 2 portions Answer: Due process 
Equal protection 
 
14th amendment applies to? Answer: Only state and local governments 
 
2 types of due process Answer: Procedural 
Substantive 
 
Procedural due process Answer: Used when there has been a deprivation of life, liberty, or property 
 
Substantive due process Answer: Protects certain rights considered to be fundamental 
 
Important substantive due process rights Answer: ...
What does HRO stand for? Answer: High reliability organizations 
 
During which stage of DMAIC, does the team review pre-implementation data and generate statistical process control charts to detect special cause variation? Answer: Analyze 
 
True or false? The Control Phase of DMAIC is directed at sustaining gains made during the Improve Phase and institutionalizing the new process. Answer: True 
 
What is Lean Six Sigma? Answer: All of the above 
 
True or false...
Select the approach(es) taken by the health care industry to respond to society's concerns about the quality and safety of health care. 
Increased requirements by accrediting organizations for quality and safety measures 
DMAIC is a mnemonic for which of the following? 
Define, Measure, Analyze, Improve, and Control 
True or false? Managed care is a new approach to financing health care with origins in the 1990s. 
false 
True or false? Root Cause Analysis (RCA) is designed to identify an indivi...
To improve access to health care Answer: What is one issue that health care organizations must address in order to create and deliver value? 
 
the quality of inpatient care Answer: The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving ____. 
 
15-20 Answer: Investor-owned facilities comprise about ____ percent of the hospital sector. 
 
systems Answer: Organizations within the heal...
Value (Ch.1) Answer: -Firms are asked to deliver higher level of quality at the same cost 
-The same level of quality at a lower cost 
-Higher quality at a lower cost 
 
Iron triangle Answer: Refers to the difficulty of seeking to improve quality of care, improve access to care, and reduce the cost of care simultaneously. 
 
Bending the cost curve Answer: This refers to reducing health spending relative to projected trends in spending 
 
Three health policy goals Answer:...
six main pieces of healthcare legislation Answer: -Anti-kickback statue 
-Patient/physician referral (stark law) 
-False claims act 
-HIPPA 
-EMTALA 
-PPACA 
 
tort law Answer: -one person's behavior causes injury, suffering, unfair loss or harm to another person 
 
what is medical malpractice Answer: -doctor owed patient a duty of care 
-doctor breached duty of care 
-doctor caused injury 
-patient suffered damages 
 
economic effects of medical malpractice Answer: ...
False Claims Act Answer: Protects the Federal Government from being overcharged or sold substandard goods or services 
 
Anti-Kickback Statute Answer: Prohibits asking for or receiving anything of value in exchange for referrals of federal healthcare program business (namely CMS and may include health services, drugs, and supplies) 
 
EMTALA (Emergency Medical Treatment and Active Labor Act) Answer: Requires hospitals that have emergency departments to: 1. Provide a medic...