Pharmacy basics cvs test - Study guides, Class notes & Summaries

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PHARMACY BASICS-CVS TEST 41 QUESTIONS AND ANSWERS

PHARMACY BASICS-CVS TEST 41 QUESTIONS AND ANSWERS
Exam (elaborations) • 9 pages • 2024

What is the pharmacy's workflow? - ️️Drop off-Production-Quality Assurance-Pickup/Drivethru What are the 8 service standards? - ️️work efficiently -follow workstation assignment board -follow patient priority cards -work the queue top down -use process systems (follow workflow) care more -acknowledge all customers -provide undivided attention to the customers -use action notes & immediately follow up on issue -cal for help at pickup if there are 3+ in line FDA (WHAT, WHY...

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PHARMACY BASICS-CVS TEST QUESTIONS AND ANSWERS

PHARMACY BASICS-CVS TEST QUESTIONS AND ANSWERS
Exam (elaborations) • 6 pages • 2023

What is the pharmacy's workflow? - ANSWER Drop off-Production-Quality Assurance-Pickup/Drivethru What are the 8 service standards? - ANSWER work efficiently -follow workstation assignment board -follow patient priority cards -work the queue top down -use process systems (follow workflow) care more -acknowledge all customers -provide undivided attention to the customers -use action notes & immediately follow up on issue -cal for help at pickup if there are 3+ in line FDA (WHAT, W...