Mana 444 - Study guides, Class notes & Summaries

MANA 444 Final Exam|All Possible Questions and Answers|Explore new 189 Q&A| Study tips|100% Verified- Concordia

Performance management is best categorized as a single event often associated with an annual performance appraisal process - False Components of a performance management process usually identify training and development needs of individuals leading to concrete plans for development of skills, knowledge and abilities - True Human resource development is a part of a larger system known as training and development - False Development is described as a planned effort to develop employees' ...

What is training? - Formal and planned efforts that allow employees to acquire KSAs to improve performance in their current job What is development? - Formal and planned efforts to help employees acquire KSAs required to perform future job responsibilities, i.e., career goals and organizational objectives How do we learn? - Senses > Filters (perceptions) > Memory (short & long term) What are intrinsic benefits? - - benefit by acquiring new knowledge and skills that enable them to ...

Potential solutions to performance gaps - - do employees have adequate resources? - are goals clear? - is outcome of employees performance visible and known to employee? IF NO, FIX. - is person punished for desirable behaviour? IF YES, FIX. - is undesirable behaviour rewarded? IF YES, FIX. - are there positive consequences for performing as desired? IF NO, FIX - clarify goals - simplify tasks - transfer employee to better fit job - lower expectations.... ETC Designing t...

Performance Management - The process of establishing performance goals and designing interventions and programs to motivate and develop employees to improve their performance. SMART Goals - Goals that are specific, measurable, attainable, relevant, and have a time frame. Training - Formal and planned efforts to help employees acquire knowledge, skills, and attitudes to improve performance in their current job. Development - Formal and planned efforts to help employees acquire knowledge,...