Operations Management notes

MNO3701 ASSESSMENT 2 SEMESTER 2 2024 Which of the following apply to perception-expectation gaps in quality management? a The gap between the delivered quality and the way the service or product has been described to the customer. b The gap between the way quality has been speci ed and the delivered quality. c The gap between the service or product concept and the way the organisation has speci ed it. d e The gap between a customer's speci cation and the opera...

This is a new (2024) Summary of Operations Management by Slack. Chapters 1-19 are summarized in understandable English with a pleasant layout.

MNO2601 ASSESSMENT 2 SEMESTER 2 2024 Indicate if the following statement is true or false. Stevenson re ects productivity as an equation, saying that it is usually expressed as the ratio of input to output. True False Choose the correct option. The bene ciaries of productivity must be: (a) the environment (b) the economy (c) society. Indicate if the following statement is true or false. Productivity can be examined from a micro-perspective, where the emphasis falls on the in...

MNO2603 ASSIGNMENT 1 SEMESTER 2 2024 Which aspect plays a very important role by preventing or reducing safety risks by designing, developing, assessing, managing maintaining, reviewing and improving controls pertaining to the interaction and energy exchange of safety hazards? a. Personal protective equipment b. Administrative controls c. Engineering methods d. Isolation of safety hazards The Code of Hammurabi was written many centuries ago. What exactly did it contain? a. It c...

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This document highlights and filters the key points of Part One Chapter Two so that it is more efficient for the student to learn the necessary information.

This document contains the summary of the first chapter of the book Operations Management, Part One, Chapter 1

Solution Manual For Operations Management, 10th Edition by Nigel Slack, Alistair Brandon-Jones, Nicola Burgess

This summary describes all the main facets of the book Operations Management (Slack) chapters 1, 2, 3, and 5.

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