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All Ps for Unit 14 (Investigating Customer Service)
All Ps for Unit 14 (P1, P2, P3, P4, P5, P6) Distinction Standard 2017/18 Course
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Add to cartSkills Audit for UNIT 14 Distinction standard
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P3
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P3 for UNIT 14 (Research methods a business can use to make improvements to the customer service provision) Distinction standard
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P2
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P2 for UNIT 14 Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. Distinction standard
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Add to cartP2 for UNIT 14 Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. Distinction standard
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P1
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P1 for UNIT 14 Describe the different approaches to customer service delivery in contrasting businesses. Distinction standard
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Add to cartP1 for UNIT 14 Describe the different approaches to customer service delivery in contrasting businesses. Distinction standard
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Add to cartP6 for UNIT 14 (Development Plan) Distinction standard
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