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Genesys Cloud Admin Practice Questions and Answers Genesys Cloud Collaborate - Correct Answer ️️ -a social media app that helps users collaborate within the organization. It also serves as a directory that contains user details such as name, education, hobbies, skills, physical location, and...

Genesys ICCS Exam (Administering the System) Questions and Answers What application is used to configure, customize, and maintain various aspects of the PureConnect platform? - Correct Answer ️️ -Interaction Administrator What is the name of the application that allows the user to answer cal...

Genesys Cloud CX GCP-GCX Real Questions with Correct Answers Genesys Cloud CX: Professional Certification (GCP-GCX) - Correct Answer ️️ -The Genesys Cloud CX Certified Professional - Consolidated Exam (GCP-GCX) is a consolidated exam that covers the following three exams: Genesys Cloud CX C...

Genesys Cloud Reporting & Analytics Exam Questions and Answers For immediate, at-a-glance monitoring of key indicators and metrics what should you use? - Correct Answer ️️ -Performance Dashboards To review historical and real-time metrics for the contact center, queues, agents, interactions...

Genesys CIV Exam Questions and Answers Which of the following statements is true about StatServer? - Correct Answer ️️ - StatServer is a client of SIPServer and URS but it is a server for Pulse Collector GAX Database stores information about Audio Resource Management, Operational Parameter M...

Genesys Cloud Workforce Management Exam Questions and Answers What is Workforce Management? - Correct Answer ️️ -The process of ensuring that the right staff are at the right place at the right time to handle customer interactions within performance objectives. A Workforce Management strateg...

Genesys Routing/Solution Practice Questions and Answers Recieves request from T Server and fetches SCXML application from Web Application Server and executes this application - Correct Answer ️️ -Orchestration Server Routing engine - runs strategic target-seeking algoritms for each inbound i...

Genesys Cloud CX: Contact Center Administration Exam Practice Questions and Answers What three components make up the Genesys Cloud Platform? - Correct Answer ️️ - Collaborate, Communicate, and Contact Center Which of these are the correct 5 key features of Genesys Cloud Contact Center? a. ...

Genesys Cloud CX: Implementation Exam Questions and Answers True/False: With a Genesys Cloud CX Collaborate license, the users in your organization can make and receive customer calls. - Correct Answer ️️ -False What license is needed to enable Workforce Engagement Management feature? a. Co...

Genesys Cloud Architect Exam Questions and Answers Outputs 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) 2. AddDays(MakeDate(2009, 3, 2), 5) - Correct Answer ️️ -1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) -- A DateTime of March 7th, 2009 at 12:00:00PM. 2. AddDays(MakeDate(2...

Genesys Certification Practice Questions with 100% Correct Answers Services Layer provides an interface for Genesys components to which of the following? a. Database management systems b. T-Servers c. Tenants d. Switches - Correct Answer ️️ -a Which of the following includes all of the p...