Edexcel AS/A Level Business Unit 1 - 1.4 Managing People
Containing:
Recruitment
Training
Financial and Non-financial motivation
Motivation Theories
Management and Leadership
Approaches to Staffing Topic 1.4 Managing People
The owners/leaders within a firm may see their workforce as assets or Employee Representation DIRE
as a cost which will determine the decisions they make around the ultima
TRADE UNIONS – an organisation established to protect and improve
management of the workforce. of dir
the economic and working conditions of workers.
EMPLOYEES AS ASSETS EMPLOYEES AS A COST Focus on negotiations through collective bargaining. MAN
Focus on pay and conditions. the fi
Provide good remuneration Pay workers the minimum
Represent members at industrial tribunals and give workers advice on depar
packages
employment issues. SUPE
Give reasonable holiday and sick Provide the minimum legal sick have
pay and holiday pay Prominent in public sector.
Decline of trade unions membership over past 20 years. TEAM
Invest in the working conditions Provide basic working conditions the w
WORKS COUNCILS – a forum within a firm where workers and managers
Provide workers with job security Maximise output while minimising effect
meet to discuss issues relating to conditions, pay and training.
staff costs Members elected from the workforce by the workforce. Categori
See training as an investment See training as unnecessary Builds cooperation with managers. PROF
Delegate responsibility Centralise decision-making Allows the workforce to be heard without trades union representation. Posts
Take care in developing policies Give thought to employee EMPLOYEE COMMITTEES – a group of employees meeting together to archit
that motivate staff motivation focus on specific issues within the workforce. OPER
Employees may be dismissed from work for failing to meet the Informal groups set up by workers to focus on a aspect of work. produ
Typically focus on issues such as employee social events, safety and mana
required standard or through misconduct. Employees may also be
working conditions. GENE
dismissed unfairly and this might result in an industrial tribunal.
Employee committees influence decisions made at works councils. These
Redundancy applies where there is no work, not enough work or the
position no longer applies. Sometimes employees will be offered
voluntary redundancy where they receive a pay-out. Recruitment
The process of finding and hiring a person for a specific job role that Organ
needs filling within a firm. how a
Flexible Working INTERNAL RECRUITMENT – when a role is filled by promoting one a
In order to adapt to the changing demands of the business employees from within the organisation. CHAI
environment, a firm may want to adopt a flexible approach to its Cheaper than external recruitment. with m
workforce. This may involve approaches other than employing Managers know their employees so there is less risk – it is hard to natur
workers on a permanent fixed-term contract. foresee how an external recruit will perform. SPAN
Approaches to flexible working May require less training. is dire
Promotion opportunities are good for staff motivation and retention. encou
Part-time and temporary contracts.
EXTERNAL RECRUITMENT – involves bringing new employees in from DELE
Flexible hours and homeworking
outside the organisation. Potential employees may be found using job lighte
Outsourcing – getting other firms (specialists) to complete a
adverts, employment agencies, government training scheme, etc. a key
particular task or business function, e.g. payroll. of sta
May attract a wider number of applicants.
Multi-skilling employees so that they can carry out multiple roles. Brings in new skills and ideas. emplo
ADVANTAGES DISADVANTAGES Helps increase the capacity within the firm. CENT
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