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P1 & P2 Unit 14 Public services
- Institution
- PEARSON (PEARSON)
both grades awarded
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Brooke Rust20045490
Unit 14
P1
The emergency services have a duty to respond to all emergency situations. Or
though because they all have different responsibilities, they have a variety of
response policies. The call to the emergency services is graded by the call
handler once all information is collected from the caller.
within the place, incidents are graded as emergency or non emergency in four
grades. For example, grade 1, 2, 3, and 4. Grade one is labelled as emergency,
this is chosen when an accident is currently taking place or there is a risk of
criminal conduct, traffic collision or the call handler has strong reasons and
believes that the situation belongs in his grade.
Grade 2 is priority, this is when the situation requires a degree of important or
urgency, but an emergency response is not needed.
Grade 3 is scheduled response. This means that the needs of the caller can be
achieved but the response time is not critical.
Grade 4 is resolution without deployement. This is when the incident can be
resolved through telephone advice.
P2
An emergency response driver is someone who is the driver for a response
vehicle for example a police car, ambulance and fire engine.
Before becoming a response driver you must pass three elements, these
elements were introduced in 2000 by the driving standards agency. These
elements have been accepted by fire, police and ambulance as the basic
standard a driver has to meet.
Element one is the ability to assess the need for an emergency response.
Element two is the ability to drive the vehicle safely to emergencies. Element
free is the ability to demonstrate the correct attitude when responding to
emergencies. These elements are also known as corecompetencies meaning
basic or key skills. for more detail and an example, the police have their own
driving centres for the drivers to learn. Besides the standards set by the DSA,
here the drivers are graded against the national training standards. The type of
training is provided depending on the role of the officer. For example in the
police there is advance drivers, pursuit drivers and standard response drivers.
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