CHI- WORKBOOK
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Student Name
Student ID
Assessor Name
Qualification Title HND Hospitality Management
Unit Number & Unit Title
Submission Deadline
Date of Submission
Learner Declaration
By submitting this form and signing below, I declare that:
● I am the author of this assignment and that any assistance I received in its preparation
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● I confirm that research resources are fully acknowledged
Learning Outcomes Assessment Criteria Task No Evidence (Page
(please tick as Number)
appropriate)
LO1 Understand the current structure of the 1.1 x 4-8-9
hospitality industry 1
1.2 × 4-5-10-11-12-13-
1 14-15-16-17-18-1
9-20
1.3 × 1 5-21-22-23-24
2.1 × 27-28-29-30-31-3
2 2
LO2 Understand staffing in the hospitality
industry
2.2 × 27-28-29-30-31-3
2 2
LO4 Be able to recognise potential trends 4.1 × 40-41
and developments in hospitality 5
4.2 × 5 40-41
, Unit number and title Unit number 1 – Contemporary Hospitality Industry
Qualification HND Hospitality Management
Deadline/hand-in Week 12 – Date TBC
Assessor
Assignment title CHI Portfolio
Purpose of this assignment: This assignment has the purpose of enabling learners to develo
their knowledge and understanding, in relation to the Hospitality industry locally, in the UK and th
rest of the world. Learners are expected to be knowledgeable about particular businesses, the
names, brands and the industries with which they are associated, with an opportunity to researc
contemporary issues and recent developments affecting the industry. It will also allow learners t
analyse and evaluate breaking news and developments.
Scenario
You have recently applied for the position of a Communication Advisor at British
Hospitality Association (BHA). BHA is a member’s organisation for Hospitality and
Tourism industry. The main role of the association is to promote interest of operators,
brands, owners across hotels, restaurants and visitor’s attraction.
Task 1 : (LO 1: 1.1. 1.2, 1.3)- Group Work
You have been short-listed for the Job interview. You are asked to work in a
group of 4 candidates to prepare a short presentation on the current
contemporary Hospitality Industry and its scale, scope and diversity in the UK.
, You are told that the best presenter stands a chance of being selected for the
Job position.
In your presentation you will be covering the following areas:
▪ Explanation on various types of businesses and the service they provide. It
could include the followings:- (AC 1.1)
o hotels eg budget, one star; restaurants eg fast food businesses,
fine dining;
Pubs, bars and nightclubs; contract food service providers eg
education, healthcare, retail etc.
o Events eg music events, meetings and conferences etc.
o Size of the industry, revenue, turnover, employment, contribution
to GDP etc.
Explanation various type of businesses and
services
In the hospitality industry, we have two different type of businesses those are
characterized into two groups. These are: commercial or service sector and
public sector.
The businesses in hospitality such as hotel, restaurant, bars, pubs and clubs
are all part of commercial sector and those businesses are need to make a
profit to survive. Those services are in a use as leisure.
The businesses who are working in a public sector such as catering hospital,
school, colleges, prison and armed doesn’t need to make a profit. Those
businesses are called a profit making or working within a budget and are
beneficial for people who are working in those premises or study there. This is
because this service is at convenient price for those people who’s their
company provide for them. Those services are working as service operation
which fulfil the user request (Davis, 2008).
▪ A comparison between various types of structure that could include the
following:- (AC 1.2)
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