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Samenvatting Praktijk als Operation Manager (POM) - S&OP + OPM + BI £6.89
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Samenvatting Praktijk als Operation Manager (POM) - S&OP + OPM + BI
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  • Module
  • Praktijk als Operation Manager - S&OP,OPM,BI
  • Institution
  • Hogeschool Windesheim (HW)

Samenvatting van de 3 vakken Sales & operations planning, Operations management en Business intelligence die gegeven worden tijdens de module Praktijk als operation manager voor TBK. Voor het Boks tentamen, maar is ook handig voor het project.

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Document information

  • June 10, 2022
  • 60
  • 2021/2022
  • Summary

Subjects

  • sop
  • opm
  • operations management
  • business intelligence
  • pom
  • sales en operations planning
  • bi
  • praktijk als procesverbeteraar

Written for

  • Hogeschool Windesheim (HW)
  • Technische Bedrijfskunde
  • Praktijk als Operation Manager - S&OP,OPM,BI
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SamTBK

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Content preview

S&OP samenvatting
S&OP = Sales and Operations (strategisch → tactisch (korte termijn))

S&OP planning = een managementactiviteit waarin een bedrijf vraag en aanbod van
producten op elkaar afstemt zodanig dat een optimaal financieel resultaat wordt gehaald
- IBP – Integrated Business Planning
- DSI – Demand & Supply Integration
- Benadrukken het verschil tussen SOP → DSI
➔ benadrukken verschil sales versus demand (we gebruiken de term SOP vanwege
bekendheid)

Het is een proces dus meer dan alleen een maandelijkse meeting. Steeds meer veranderende
omgeving, flexibiliteit belangrijk. Vraagt meer afstemming.
• Org: = HRM
• Processen = OPM
• Tools = ICT
• Cultuur = HRM
• Totaal: project


Waarom SOP?

Verhoogt winstgevendheid van de
organisatie.

Daarnaast allerlei ‘zachte’ factoren –
denk aan medewerkers- en
klanttevredenheid/betrokkenheid. -> Raakt direct bedrijfsvoering



Belangrijke prestatie indicatoren en basisvariabelen

,Krajewski : forecasting en daarop een sales en operations plan maken

Moon het ideal model: rood is input, roze is output en de bolletjes zijn afdelingen




Functions:
✓ Senior leadership
✓ Finance
✓ Sales & Marketing
✓ Production/Operations
✓ Logistics/SCM/Procurement

Sub processes:
✓ Demand planning
✓ Inventory planning
✓ Supply planning
✓ Financial planning

Culture & Organization
✓ Values
✓ Competences
✓ Measures (KPIs) & rewards
✓ Organizational structure
Process
✓ Clear & standardized
✓ Documented
✓ Followed (disciplined execution)
Tools
✓ Clean data
✓ Common IT platform

,Integration in the Supply Chain
✓ Demand driven
✓ Downstream integration (key customers)
✓ Upstream integration (key suppliers)


Operations manager:
- Capacity management: Chase- , level-, mixstrategy. Subcontract
- Demand management: Demand forecasting, - shaping.
- Inventory management: build inventory, modularity, postponement
- Supplier management: subcontracting, outsourcing

Als Demand > Supply (vraag>aanbod)
- Dampen demand
- Increase capacity
- Build inventory

Output S&OP: S&OP is a business planning process AND makes clear decisions about what to
do in the future

1. Demand Plans
2. Operational Plans (including inventory)
3. Financial Plans
4. Alignment strategy

3 grootste fouten in S&OP
- Plandriven: No collaboration: Demand forecast – supply decision standalone. Short
horizons – runs SC process not the business -> komt veel voor bij de introductie van
nieuwe producten, sales wil het graag verkopen/in het schap hebben. Operations wil
afschrijvingen minimaliseren. Ergens halverwege elkaar ontmoeten.
- Tactical process: No collaboration: Demand forecast – supply decision standalone.
Short horizons – runs SC process not the business-> Link met strategie mist, geen top
management support
- Lack alignment with Sales & Marketing: No (horizontal) collaboration: Demand
forecast – supply decision standalone. Short horizons – runs SC process not the
business -> te weinig communicatie tussen de afdelingen

Waardestrategie DeSmet ->
strategic direction

- Probeer balans te vinden van de
bedrijfsdoelstellingen

, Supply chain triangle: Invulling
diverse dimensies/functies
- Service = product portfolio, target
service level, lead time
- Cost = warehousing, logistics,
manufacturing and purchasing
- Cash = inventory, working capital
➔ Verschillende posten naar beneden of
boven




Waardestrategie Treacy & Wiersema -> focus op een bepaalde strategie
- Operational excellence: best price
- Product leadership: best product
- Customer intimicy: best service

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