Essay
Unit 16 Human Resource Management in Business P2
- Institution
- PEARSON (PEARSON)
P2 describe how the skills that employees require to carry out jobs in an organisation are identified
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ADMINISTRATORJob Reference: J12-31268
Employer: NHS Professionals- Admin and Clerical Flexible Workers
Location: St Albans City Hospital, Waverley Rd, St Albans AL3 5PN
Salary: £11.32
Do you have excellent interpersonal skills? Are you flexible, approachable
and a team player? Do you have knowledge of IT systems?
West Hertfordshire Hospitals NHS Trust would love to hear from you!
NHS Professionals run the temporary work placements West Hertfordshire Hospitals NHS Trust, and we are looking
for an Administrator to start ASAP!
Department: Quality Governance - Medicine & Emergency Med
Band: 4
This is a full-time role.
What will your duties and responsibilities be?
Be responsible for monitoring patients who DNA surgery. Inform the relevant secretary and remove from the
waiting list.
To be responsible for ensuring that all changes of appointments are dealt with in a timely fashion and all
systems updated.
Liaise with clinical staff and clerical staff about patient admission to hospital and bed state information.
Deal with enquiries from patients, relatives and staff received by telephone, by post and email in accordance
with the Trust’s Confidentiality Protocol, relaying messages to the appropriate personnel.
Organize interpreters as required.
To be aware of the waiting list waiting times and to book patients chronologically and where possible with their
18-week pathway.
Highlight to the supervisor and/or Admissions Manager any potential issues in the booking of lists within
performance targets.
Liaise with all departments necessary to ensure patient are dated in a timely manner. Validate patients on the
PTL regularly in line with the trust’s policies.
Maintain patient identifiable details on the Patient Administration System (PAS) ensuring details are correct.
Enter information about patient movement in the hospital ensuring accuracy of ward bed state information.
Review case notes and necessary documentation for all elective admissions. Enter admission details of
patient on to PAS, checking allocated dates fit with appropriate theatre list and performance targets.
Be responsible for the recording of and sending letters to all elective admissions and to deal with responses
appropriately.
Answer admission queries and solving problems with patient details and transactions on PAS and Theatre
man.
Update Theatre man with appropriate admission episode, including relevant POA feedback. Ensure CCG
prior approval forms are completed correctly and ensure that any amendments are carried out prior to
processing in order to minimize rejection.
What perks are we offering in return?
1st choice of over 4,200 placements – your dedicated consultant can book your placements today.
Work this week, get paid next - Get paid the following Friday when you release your timesheets by 23:59 on
Wednesday.
Get paid to take holiday! - Holiday is accrued during every shift you work.
Statutory maternity/paternity (subject to qualifying criteria)
Access to our very own pension scheme called 'NHSP Stakeholder pension' for eligible members
Free training and development opportunities
...and we are part of the NHS family!
We value your skills and experience and can provide you with a fantastic opportunity to work within the NHS
and deliver a great experience for patients.
Where can you find out more?
Contact the admin and clerical team on 03330 144354 or email a&c@nhsprofessionals.nhs.uk
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