Unit 16: Human Resources Management in Business
P1: describe the internal and external factors to consider when planning the human
resource requirements of an organization.
Introduction
This assignment focuses on the internal and external factors that the National Health
Service (NHS) should consider when planning the human resource requirements
within their organization. Five internal and external factors will be listed and explained
under each category as to why they should be considered. Furthermore, the way skills
will be identified in an organization will be listed.
About the National Health Service (NHS)
The National Health Service is an organization in the United Kingdom with NHS
England, NHS Scotland, NHS Wales, and the affiliated Health and Social Care in
Northern Ireland. This organization was founded in 1948 on July 5 th by Aneurin Bevan
a Welsh Labour Party politician who was the minister of Health in the UK.
Human Resource Planning
This is defined as evaluating the current workforce within an organization. This
includes employees and their skills, experience and qualification, financial stability,
techniques used for motivation, training, etc. and being able to compare them with
what will required in the future. An organization must consider both the internal and
external environment of an organization to be able to plan for changes that may take
place.
Internal Factors
Internal factors relate to the activities that are taking in place within the organization. It
pertains to how the organization manages with the changes that may occur overtime
such as the introduction of technology and the new skills that may be required to
perform certain tasks and jobs around the organization.
1. Company Budget
This is the plan which displays the company’s financial goals. The company budgets
help the organization analyze their performance and create plans to help the
organization grow. This will affect the organization, because if they do not have the
financial support to do various activities in the business such as; pay employees,
medicines and covering other expenses in the organization then it will fail to grow.
2. Company Resources
This is the assets in which the company owns and can use to achieve their goals as a
business. These resources may include; physical resources, technological resources,
financial resources and human resources. These resources help the NHS perform
their day-to-day activities as an organization such as tending to patient’s needs. If they
do not have the necessary resources needed to perform these tasks, then they will
lose customers because they cannot provide the services for them.
, 3. CV’s of Existing Staff
Assessing the skills and qualifications that current employees possess is important in
an organization. As an organization changes and develops, the skills required to do
certain jobs may change, causing the business to recruit new employees who possess
these skills or train current employees so that they gain the skills needed. Depending,
on how much money the organization has will determine which route they will take,
because recruiting and hiring new staff tends to be expensive.
4. Organizational Structure
This is the chain of command within an organization that displays the different
departments and the persons in a higher authority. Depending on the structure of an
organization whether hierarchical, matrix, flat, etc. will determine the performance of
the organization. This is because a structure is used to ensure that the flow of
communication is effective and to set rules and boundaries for employees to follow.
Without a structure proper structure that suits your business type, various problems
can arise, which can lead to the loss of employees, etc.
5. Company Plans and Policies
Company Plans and Policies is defined as the objectives of a business and the
strategies they will use in order to complete the various objectives set. This internal
factor will affect an organization if they cannot achieve what is set out for the business.
The plans laid out for a business are used to help the business grow and find solutions
to various problems that have risen within the business. If they are not, then the
business will experience no change and this can be a disappointment to employees
and customers and will eventually push them away to another organization who can
do better for them.
External Factors
These are the factors that affect the organization from the outside and is out of their
control. These factors affect everyone within the organization in various ways and will
determine how strong an organization is, if can overcome the challenges associated
with these factors.
1. Government Policies
These are rules or principles of the government used to guide and enforce change in
society in any way possible, regardless of how it may affect the people or
organizations within the country. The various policies include distributive, redistributive,
regulatory and constituent.
Distributive policies focus on the provision of benefits, goods and services for citizens,
groups or corporations. Redistributive policies are defined as the act of redistributing
or transferring income from one individual to another such as tax, welfare, public
services, etc. Regulatory Policies are used to control the behaviour of individuals and
agencies. Constituent Policies relate to the law.
These policies can affect an organization of they change. This is because a business
will now have to change their internal policies to adjust to the new government policies
enforced to ensure that they abide by law, make enough money, etc. It may also affect
their plans and objectives if they do not fit into the guidelines of the
changed/updated/new policies. If an organization fails abide by government policies
