Exam (elaborations)

NVQ / QCF Level 3 Health and Social Care (COMPLETE COURSE, 19 UNITS)

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Diploma NVQ 3

Provide Active Support

1.0 Understand how active support translates value into person-centred practical with
an individual

This unit underpins with knowledge and understanding and skills to actively promote
individuals’ participation and with person –centred support or care provision respectively.
Active support can be translated as a holistic Approach in supporting an individual needs and
preferences. Person –centred is providing a support, which is mainly focused into people’s
needs, preferences and wishes.

In health and social care settings the support and care are about individuals. I understand that
personal-centred and active supports are complete meaning individually but complementing
each other. Putting these together may complete the meaning of our duty of care. It is a
support or care worker’s role to make sure that: individuals we are supporting or look after
have given an opportunity to share and express their feelings, needs, wishes and preferences.
Being actively supporting means the people we support should be given a priority and ensure
every individual is fully supported (accordingly) in achieving preferences, needs and wishes
in daily and future life.

1.1 Compare the characteristics associated with active support and hotel model in
relation to an individual’s support:

The national Occupational standards explains active support as ‘working in the way that
recognises that people have the right to take part in the activities and relationships of
everyday life as independently as they can, and so support them by helping only with what
they really cannot manage to do for themselves’.

The hotel defined as building with rooms in which people pay to stay in whilst away from
their home. Practically, the hotel model is an institutionalised based or styled settings, also
the organisation is mainly around staffing, institution needs and making profit.

Active support aim is to promote or increase individual’s ability to participate in particular
tasks or different activities such as providing support, monitoring, planning, organising
painting, drawing, cooking, washing up or cleaning around.

When comparing active support in health and social care and hotel model: -In the hotel active
support and person- centred is less or does not exist. Some examples or reasons are
mentioned below may show the differences:

On admission: hotel accommodate people is more about financial abilities whilst in health
and social care settings individuals are initially assessed and admitted according what sort of
support or care can be offered to them for everyday lives. At Shelley Park Neuro Care centre:
my work place and as health and social care service provider has categorised the service in
three pathways: the palliative, complex and rehabilitation. This means individuals are
accommodated and supported according their healthily needs focused on offering standard
quality of life to individuals.

1

, Diploma NVQ 3

On residing: the hotel model is about looking after the premises –cleaning the rooms, making
bed, preparing and serve available food. In health and social care setting: we look the safety
of individual and their belongings. For example: at SNCC especial in rehabilitation unit
where I am based-we only support an individual on what they cannot do by themselves.
Independency is always encouraged in everyday life skills. In many occasions individuals
have to be prompted for personal care, clothing, making beds, meal preparation, cleaning and
tidying around rather than doing everything for them. At SNCC individuals are also
supported with budgeting, buying and preparing their preferred and chosen food- we only
encourage or provide support on healthy diet when necessary. I understand accepting and
accommodating people’s individuality and diversity needs is a good practice if active support
and person centred service was to be provided. People living in the hotel may need external
or accompanying support/care worker if they need special needs because hotel will not offer
active or person centred support services.

On discharge or check out: people who live in the hotel do pay exact money for their stay in
particular duration, then following institutional check in and out the duration of stay starts
and ends. My experience in health and social care settings specifically SNCC where I work:
we look after people during their stay and regular assessments always carried out prior the
discharge arrangements. SNCC’s staffs are available in providing active and person centred
support: an individual may need to continue support served from SNCC following the
discharge. This is made in order to ensure that independence is encouraged and stabilised in
individuals home. When comparing SNCC to hotel model: the business between them and
client always ends on the spot at checkout time. SNCC as health and social care settings:
they are person-centred and active support service provision. This means the service users are
individually given a priority and opportunity to make sure the service is provided according
to an individual’s expectations.

SNCC’s staffs are well trained in providing the service, which is accommodating uniqueness
among individuals. Sometime it is very challenging especially and even when service user’s
behaviours become challenging their needs will still be met, preferences, choice and decision
making always are kept in consideration and not overridden. In hotel model: they never
tolerate behaviours if an individual’s behaviour become challenging they always ready with
employed security guards to sort them out or call for emergency help from police. As a
support worker I understand that support or care workers we are well mannered and I suite
myself into people’s situation in order to serve them according to their expectations or best
interest when required, which is a good practice and promoting active support based on
person centred making difference from hotel model.

Through my work experiences in health care settings and as a support worker at SNCC: I
believe, the hotel model they are not person-centred and offer a poor quality of life to
individuals example, by undertake all domestic tasks and being intolerance. Active Support
is a perfect person-centred model, provide opportunities for individuals to participate in
constructive activities and interact with individuals with their daily planning the system,
which promotes active participation and enhances quality of life.

2

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Exam (elaborations)

NVQ / QCF Level 3 Health and Social Care (COMPLETE COURSE, 19 UNITS)

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