Unit 5: Meeting Individual Care and Support Needs
Ethical Care
By Gabriella Patterson
Due~ 8/04/22
P1: Explain the importance of promoting equality and diversity for
individuals with different needs
What is equality? Equality is the idea that everyone is deserving to equal
opportunities in their lifetime disregarding where they are from, race, sexuality,
their beliefs or whether they have a physical or mental disability. It means that
everyone should be offered the same chance to make the most of their life and
abilities.
What is diversity? It is the uniqueness of our individuality and what makes us
original. This includes our beliefs, life experiences, personalities and ethnical
and social backgrounds.
Ensuring that people are being treated equally makes sure that services are
providing good equality and diversity towards individuals and offering them fair
and accessible manners. This guarantees that decency and respect are shown,
and their diversity is therefore celebrated. It is important to promote and
embrace equality and diversity within health and social care regardless of their
differences as many people are vulnerable. This helps to provide the access to
equal opportunities and makes sure everyone is treated with respect and equally
the same. There are acts in place to help prevent discrimination, such as the
Equality Act 2010 and the Human Rights Act 1998.
The Equality Act came into force in 2010 in the UK and establishes a “legal
framework” to help protect individuals rights and provide equality to everyone.
The Act is a discrimination law or legislation to protect people from social
injustice, it guarantees that we all live in a more equal society. It enforces that
people should be treated all the same no matter their race, religion, gender, age,
disability or sexual orientation.
The Human Rights Act was enforced in 1998 in the UK and is a legislation to
protect your rights. Individuals have the right to life and should be treated with
all fairness and respected. Individuals should have the ability to be able to think
whatever they desire about any subject, with freedom of speech and thought.
, Professionals should supply R with equal opportunities whilst having support in
place. Doing this will guarantee that R has the equal right to access health and
social care services. R has speech issues from a previous stroke and suffers with
depression. Professionals need to be sympathetic towards R and not
discriminate against him for having mental health issues as that is known as
‘disability discrimination’. R should be encouraged to talk about his feelings
and be offered support and listened to without any judgment as R tend to isolate
and withdraw himself from others due to humiliation. R’s speech issues from
stroke are classed as a physical disability and he is protected under The Equality
Act 2010 and therefore shouldn’t be discriminated against. Prescribed exercises
may be suggested by a therapist to help ease breath control and help with lip
coordination.
Jim suffers with struggling to hear however won’t wear a hearing aid. It is
important for professionals to respect Jim’s decision and not discriminate
against him for it under the Human Rights Act and offer him other types of
quality support. Professionals should make sure Jim feels comfortable in the
health and social care setting so he can get the best healthcare possible. It may
be suggested that professionals and family members speak slower so Jim can
read their lip for better communication whilst still respecting his decision.
P2: Explain the skills and personal attributes necessary for professionals who
care for individuals with different needs
For professionals who care for individuals with different needs it is essential for
them to have a variety of skills and attributes they can use. These skills include
being having good people skills and being able to communicate clearly with
people with confidence and friendliness. Being able to talk to service users in a
friendly manner makes it easier for people who have trouble speaking to people
feel less uncomfortable. Professionals must have good communication skills in
order to communicate with the service user and give them clear information and
how they are going to help them. They should also be good at observing and
listening and to collect any information they have observed successfully.
When a service user is speaking to a professional it is critical for them pay
attention to the person speaking and focus on what they are expressing to the
professional. Making body language engaging to the service user whilst making
eye contact shows they care about what they are saying, and they are digesting
the words being said in order to give the right support and advice they require.
If the service user isn't being listened to properly it may lead to low self- esteem
as they feel their opinion and words isn't getting across therefore, they do not
matter to the professional. Giving the service user the chance to get their
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