Systems Analysis and Design
Information Technology ANS:Refers to the combination of hardware, software, and services that people
use to manage, communicate, and share information.
Enterprise Applications ANS:Examples of company-wide applications; include order processing systems,
payroll systems, and company communications networks.
Legacy Systems ANS:When planning and information system, the older systems that a company must
consider.
Business Process Model ANS:Used by Systems Analysts to graphically represent company operations and
information needs.
Business Profile ANS:An overview that describes a company's overall functions, processes, organization,
products, services, customers, suppliers, competitors, constraints, and future direction.
B2B (business to business) and B2C (business to consumer) ANS:The two main sectors of e-commerce.
Transaction processing (TP) systems ANS:Processes data generated by day-to-day business operations.
Business Support Systems ANS:Provide job-related information support to users at all levels of a
company.
Top Managers ANS:In a typical company organization model, persons who develop long-range plans,
called strategic plans, which define the company's overall mission and goals.
Modeling ANS:A systems development technique that produces a graphical representation of a concept
or process that systems developers can analyze, test, and modify.
Prototyping ANS:A systems development technique that tests system concepts and provides an
opportunity to examine input, output, and user interfaces before final decisions are made.
Agile (or Adaptive) ANS:Methods include the latest trends in software development.
Structured Analysis ANS:The method of developing systems that is well-suited to project management
tools and techniques.
Object-oriented analysis ANS:The method of developing systems that produces code that is modular and
reusable.
Agile (or Adaptive) ANS:The method of developing systems that stresses team interaction and reflects a
set of community-based values.
, Process centered ANS:Because it focuses on process that transform data into useful information,
structured analysis is called a(n) _____________ technique.
Systems Planning Phase ANS:In the model of the SDLC, the ____ usually begins with a formal request to
the IT department, called a systems request, which describes problems or desired changes in an
information system or business process.
Class ANS:In object-oriented analysis, an object is a member of a ______, which is a collection of similar
objects.
Spiral ANS:Agile methods typically use a ______ model, which represents a series of iterations based on
user feedback.
Application Development ANS:The ________ group typically provides leadership and overall guidance,
but the systems themselves are developed by teams consisting of users, managers, and IT staff
members.
Systems Analyst ANS:A(n) _______ investigates, analyzes, designs, develops, installs, evaluates, and
maintains a company's information systems.
False ANS:True or False: In an information system, data is information that has been transformed into
output that is valuable to users.
False ANS:True or False: In an information system, information consists of basic facts that are the
system's raw material.
False ANS:True or False: The success or failure of an information system usually is unrelated to whether
users are satisfied with the system's output and operations.
False ANS:True or False: TP systems are inefficient because they process a set of transaction-related
commands individually rather than as a group.
True ANS:True or False: Most large companies require systems that combine transaction processing,
business support, knowledge management, and user productivity features.
False ANS:True or False: Because they focus on a longer time frame, middle managers need less-detailed
information than top managers, but somewhat more than supervisors who oversee day-to-day
operations.
True ANS:True or False: Many companies find that a trend called empowerment, which gives employees
more responsibility and accountability, improves employee motivation and increases customer
satisfaction.
True ANS:True or False: CASE tools provide an overall framework for systems development and support
a wide variety of design methodologies, including structured analysis and object-oriented analysis.
