Illuminate Law Firm
Leicester, 25 University Road
S.yolanda@illuminate.co.uk
11th January 2023
Nisha Moula
Shimla Green
Leicester, 55 Granby Street
Dear Ms Moula,
RE: Various Dispute Resolution Methods
Good morning Ms Moula, I hope you are well. I’ve recently learned of your situation from
my supervising partner, and I am writing this letter of advice to inform you on the various
methods of dispute resolutions, in hopes of recovering your losses and reputation. From your
situation I’ve learned that your regular and reliable supplier of high-quality food items No
Dairy, breached their contractual duty to you by failing to make timely deliveries
consistently, which has severely impacted and tainted your business and reputation. Due to
No Dairy’s breach and late deliveries, you’ve suffered an immense number of financial losses
of over £45,000 through paying penalty charges and from losing your contracts with a
copious number of commercial clients. You have also lost approximately £20,000 on
restaurant income as a result of cancellations and damage to your restaurant’s reputation. It’s
understandable that you’d like to reclaim the reputation of your restaurant and recover the
losses caused by No Dairy’s failure to consistently make timely deliveries. In this letter, I’ll
be able to state the strengths and weaknesses of each method of dispute resolutions which are
negotiation, mediation, litigation, and arbitration and recommend which one is more suitable
for you.
Negotiation is the first option for dispute resolution and there are no legal parties, such as
lawyers. As a result of their discussions, the parties now have a mutually agreeable
agreement. Without the aid of a neutral third party, parties try to resolve a dispute via
negotiations. This technique of conflict resolution is the least expensive since it is informal,
which prevents judicial actions or processes from occurring and allows the problem to be
addressed and resolved quickly. In comparison to a court, negotiations have the advantage of
being quicker, more adaptable, and more private, protecting Shimla Green's reputation.
Although this approach can appear to be a reasonable one, it can be difficult to come up with
a solution on your own, particularly if you and the other party are still having trouble. As
beneficial as this is, I think it is not the ideal option because it only benefits those that want to
reach an agreement rather than those who seek a resolution.
The second method of dispute resolutions is mediation which is a procedure that takes place
out of court, with an external mediator who works with both parties in hopes of resolving the
dispute. Meditations are kept confidential to protect your reputation and costs are
significantly reduced compared to legal disputes. A mediator listens to both sides and brings