P4 Describe the legal issues an organisation must consider in using
business information
● Data protection act (1998)
● Computer misuse act (1990)
● Freedom of information act (2000)
● The privacy and electronics communications regulations (2003)
Legal Introduction to How they What are Advantages
issues the legal issue influence the and
business consequen disadvantag
practices ces with es
non-
compliance
Data This act is enforced This has a British Airways The advantages
protection for the benefit of major effect on has of this
customers' the customer’s unfortunately legislation is
act (1998)
credentials to be loyalty and seen the that by keeping
kept safe and perception of consequences private
secure under the the brand of this action, information out
operation of the image. British in June 2018 of the wrong
business. If the Airways will be BA had their hands the
information were looking after security customer will be
given to the wrong consumer’s breached and secure and safe
person, they could bank details, handfuls of when
easily gain control location data about the shopping/using
of a customer's information and customers was British Airways
finances. It’s phone numbers, stolen. Details services. With
important to keep so it is crucial like credit card this type of
customers' BA implement information information
credentials secure high security. and addresses anyone can
otherwise they may The purpose of were taken access a
lose trust in the British Airways from 500,000 customer’s
business, potentially introducing high people. The finances and
leading them to security is to consequence location which
suing the company manage of this was that could endanger
for not looking after consumer data BA were fined them, having
their data whilst on and to ensure £183 million for this legislation
their systems. The no data is lost, the damages in place
data protection act this is how the caused and protects people
,means any data protection major backlash from having
arranged personal act influences online from information
data that is to be business customers that stolen and used
secured away for practices. The were affected. against them.
employers to view, information Another
kept on computer stored by British advantage
systems. British Airways must could be that
airways have loyal abide by simple only the highest
customers that rules that form authorities are
frequently board an agreement permitted
with them, so they between the access to
save their data for business and customer data,
other times if the consumer, the the higher
customer gives information authorities are
consent. In addition, stored and used granted the
British airways must by BA must be permission to
look after their used only for this information
customer’s the intended as they are
information to purposes stated more
ensure security and during collection trustworthy
trust instilled in the of the data, not within the
business. kept for any business.
longer than However, the
required drawbacks are
processed in that technology
line with is changing
people’s rights. therefore its
These are all advised for
vital to ensure customers to
the customer purchase
does not feel at upgraded
risk or security, an
threatened example of this
when handling would be on a
personal data. home computer
or laptop.
Having McAfee
personal
security to
protect files and
personal details
and to keep
hackers or
intruders from
stealing
information. But
, this is not free,
and customers
will have to pay
for a
subscription,
customers may
not have this
money to spend
and therefore
are left
vulnerable. A
second
disadvantage of
not
implementing
this legislation
would be, If in
circumstance
one section of
British Airways
system is left
unprotected the
entire database
could be
compromised,
this allows
anybody with
the correct tools
to infiltrate the
businesses
information and
gain control
over all files
including
customer data.
If this
Freedom The freedom of British Airways information act The advantages
information act when presented is not compiled of the freedom
of
(2000) comes at the a request must with by British of information
informatio Airways then
request of a person supply sufficient act are that this
n act an information
or corporate body information to massively
commissioner
(2000) attempting to the person but is informed improves
access data based should be within and contacted. pending
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