Pearson BTEC Level 3
Extended Diploma in
Information
Technology
BUSINESS PROCESS MODELLING
TOOLS - Unit 21
Assignment 2
Learning outcomes: B & C
Assessor:
Issue Date: 7th November 2023
Hand in Date: 8th January 2024
Name:
STUDENT) 1
,UNIT 21 ASSIGNMENT B AND CNovember 7, 2023
Student No:
Introduction.....................................................................................................3
P3.....................................................................................................................3
P4.....................................................................................................................6
P5.....................................................................................................................7
It related change plan...................................................................................9
Risk and mitigation strategies....................................................................10
P6...................................................................................................................11
M2..................................................................................................................12
Pros.........................................................................................................13
Cons........................................................................................................14
M3..................................................................................................................14
D2..................................................................................................................16
...............................................................................................16
Positive.......................................................................................................16
Negative......................................................................................................16
Improvements.............................................................................................17
Order Form...............................................................................................17
Customer’s Feedback Form......................................................................18
D3..................................................................................................................20
Conclusion.....................................................................................................22
Bibliography...................................................................................................24
STUDENT) 2
,UNIT 21 ASSIGNMENT B AND CNovember 7, 2023
Introduction
As a newly appointed member of the team, my task is to investigate the
existing ordering process, identify its shortcomings, and propose a
comprehensive plan for improvement and leveraging technology. This
involves engaging with the staff to understand the intricacies of the current
system, reviewing the attached order form, and subsequently developing an
annotated model of the existing process. The goal is to propose a change
management plan that aligns with the business requirements, making the
ordering process quick, error-free, and conducive to efficient communication.
P3
STUDENT) 3
, UNIT 21 ASSIGNMENT B AND CNovember 7, 2023
The annotated diagram above depicts the company's current ordering
process for a customized bike. When a form is received from a client, it is
thoroughly reviewed to ensure the accuracy of the information before being
forwarded to the workshop manager. The bike's required components are
then examined in stock, and if there are inadequate quantities, additional
parts are created. The finished item is added to the shipping queue and
awaits payment from the buyer. The product is sent to the purchaser once
payment is received.
A process map or flowchart can be used to create a clear model for the
ordering process of custom-built racing bicycles. This model outlines the key
steps, decision points, and interactions involved in the current ordering
process. The process includes customer inquiry, initial consultation, order
form completion, submission, manual verification, confirmation and
payment, production planning, progress tracking, quality control, delivery
STUDENT) 4
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