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NHA CCMA Clinical Patient Care (General Patient Care)

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NHA CCMA Clinical Patient Care (General Patient Care) 1. Sodium Hypochlorite Solution: - The most commonly used solution for disinfecting surfaces. 2. Personal Protective Equipment (PPE): - Acts as a barrier between individuals and pathogens, which includes gloves, gowns, masks, goggles, an...

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  • August 10, 2024
  • 9
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • nha ccma clinical patient care general patient ca

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  • NHA CCMA Clinical Patient Care (General Patient Ca
  • NHA CCMA Clinical Patient Care (General Patient Ca

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NHA CCMA Clinical Patient Care (General Patient Care)


1. Sodium Hypochlorite Solution:

- The most commonly used solution for disinfecting surfaces.



2. Personal Protective Equipment (PPE):

- Acts as a barrier between individuals and pathogens, which includes gloves, gowns, masks, goggles,
and face shields.



3. Active Listening:

- Enables the medical assistant (MA) to fully understand what the patient is communicating both
verbally and non-verbally.



4. Open-ended Questions:

- Questions designed to encourage further explanation from the patient.



5. Restatement (Interviewing Technique):

- Involves repeating and paraphrasing information to confirm its accuracy.



6. Clarification (Interviewing Technique):

- Summarizes information to eliminate confusion.



7. Nonverbal Communication:

- Communication expressed through body movements, gestures, and facial expressions rather than
spoken words.



8. Sympathy:

- The feeling of compassion, sorrow, or pity for someone else's hardships.

, 9. Chief Complaint (CC):

- The primary reason for the patient's visit to the office.



10. Allergy:

- An adverse reaction resulting from an antigen-antibody response.



11. Anaphylaxis:

- A life-threatening allergic reaction.



12. Audiometry:

- The process of measuring a person’s hearing ability.



13. Visual Acuity Testing:

- Utilizes tools like the Snellen chart to assess visual impairments.



14. Anthropometric Test:

- Tests that include measurements of height and weight, and head circumference for infants.



15. Vital Signs (VS):

- Comprises temperature, pulse, respiration, and blood pressure.



16. Scoliosis:

- An abnormal lateral curvature of the spine.



17. Pyrexia:

- A term for fever.



18. Normal Body Temperature:

- 98.6°F (37°C).

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