MGMT 309 Exam 1 | Questions with complete solutions
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Module
MGMT 309
Institution
MGMT 309
MGMT 309 Exam 1 | Questions with complete solutions In the Women's National Basketball Association, the coaches, managers, and players are ____ resources. a. physical b. financial c. human d. information e. intellectual Which of the following statements about the role of education in management i...
In the Women's National Basketball Association, the coaches, managers, and players
are ____ resources.
a. physical
b. financial
c. human
d. information
e. intellectual
Which of the following statements about the role of education in management is TRUE?
a. Formal education is the best way to acquire the skills a manager requires.
b. Managerial skills are best learned through experience, not formal education.
c. Once a manager has a master's degree, additional formal education is unnecessary.
d. The primary advantage of a college education to managers is that a person can
become familiar with current research and thinking on management.
e. College courses are of little value to first-line supervisors.
Achieving organizational goals efficiently and effectively
a. is necessary to make logical decisions.
b. is not necessary for successful management but is desirable.
c. ensures that all employees will work cohesively.
d. rarely occurs in private sector organizations.
e. is the primary purpose of the management process.
The News Corporation, Smile Train, Delta Airlines and Gucci are all examples of
a. bureaucracies.
b. not-for-profit corporations.
c. organizations.
d. managerial diversity.
e. centralized units of operation.
Which statement regarding the relationship between managerial skills and managers'
activities is FALSE?
a. Technical skills are probably most important at the level of the first-line supervisor.
b. Conceptual skills are most important to top managers.
c. Diagnostic and analytic skills are extremely important to the decision-making process.
d. Good interpersonal skills are essential to a manager's success.
,e. The mix of skills required of a manager depends on the level of management at
which he or she works.
Roberta has just hired two new employees to work in the quality control lab. She is now
training them for their jobs. What managerial role is she playing here?
a. Developer
b. Entrepreneur
c. Planner
d. Leader
e. Monitor
The head of HR meets with a candidate to offer a position and finalize salary details.
What managerial role was she fulfilling?
a. Negotiator
b. Figurehead
c. Leader
d. Entrepreneur
e. Spokesperson
In the National Football League, the promotional ads are ____ resources.
a. competitive
b. physical
c. human
d. financial
e. informational
The correct sequence in which a manager should accomplish the four basic
management functions
a. is planning−organizing−leading−controlling.
b. is organizing−planning−leading−controlling.
c. is organizing−leading−planning−controlling.
d. is leading−controlling−organizing−planning.
e. depends on the prevailing circumstances.
Eric is an executive coach. He helps executives see their strengths and weaknesses,
and improve their performance. Eric is a(n) ____ manager.
a. operations
b. administration
c. marketing
d. finance
e. human resources
,Theory is abstract and of no practical use in today's environment.
a. True
b. False
Theory and history are important only to top managers today.
a. True
b. False
The study of management did not begin until the nineteenth century.
a. True
b. False
Classical management consists of two distinct branches: behavioral management and
human resource movement.
a. True
b. False
Companies (such as Coca-Cola, Ford, and GE) maintain significant libraries on their
corporate histories that show a sense of heritage and pride.
a. True
b. False
UPS can follow drivers' movements through GPS, which is an example of the use of
management techniques derived from behavioral management.
a. True
b. False
Scientific management is conceptual and easily adapted to top-level management.
a. True
b. False
Administrative management focuses on the jobs of administrative assistants.
a. True
b. False
Janice is very concerned with worker morale, and she frequently surveys employees to
determine their level of job satisfaction. She feels that people really want to work, to
take more responsibility, and to make a contribution. Her approach reflects application
, of Theory Y.
a. True
b. False
According to Barnard's theory, managers ultimately get their authority from their job
titles.
a. True
b. False
The Hawthorne studies showed that piece-rate pay was an effective way of increasing
work output.
a. True
b. False
The fundamental premise of administrative management is that the social aspects of the
workplace are more important to increasing worker productivity than economic
incentives.
a. True
b. False
According to McGregor, Theory X managers engage in optimistic managerial thinking.
a. True
b. False
When compared to management science, operations management is focused more on
applications.
a. True
b. False
Scientific management focuses specifically on the development of scientific models.
a. True
b. False
The North Korean government is attempting to isolate citizens from outside influence. It
is trying to create a closed system.
a. True
b. False
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