Transform the data
Clean up the import table
Which option allows you to update existing target table records when importing data from an import set? - answer-Coalesce
Which tool is used to determine relationships between fields in an import set and an existing table? - answer-Transform Map
...
Servicenow CSA Exam AND ANSWERS
What are the different interfaces for accessing a ServiceNow Instance? - answer--Now Platform User Interface
-Service Portal
-ServiceNow Mobile Classic
-ServiceNow Agent
What are the tree components of the Now Platform User Interface? - answer--Banner Frame
-Application Navigator
-Content Frame
What is a collection of users who share a common purpose? - answer-Group
Where can you locate product documentation? - answer-docs.servicenow.com
What is a collection of permissions used to grant access to different parts of the platform? - answer-Role
What is a common way of testing functionality for different roles? - answer-Impersonate User
A row represents what in the ServiceNow database - answer-Record
What are the three different types of context menus in a list view? - answer--List
-Column
-Record
What are the three components of a filter condition? - answer--Field
-Operator
-Value
What defines which fields appear in a list and the order of said fields? - answer-View
Which field type displays as a check box on the form? - answer-True/False
Which field type displays information from another table? - answer-Reference
Which tool can be used to change the layout of the form view for all users? - answer-Form Designer
What are the three main components of the Form Designer? - answer--Page Header
-Field Navigator
-Form Layout
What allows fields to be populated automatically when applied? - answer-Template
Which UI action saves information for a new record and leaves the form? - answer-Submit
Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual? - answer-My
Groups Work
What is the difference between Work notes and Additional Comments - answer-Work notes are visible to only those
who can view the task. Additional comments are visible to the customer (requestor)
Which tab contains the activity stream for a task? - answer-Notes
, Servicenow CSA Exam AND ANSWERS
Which tool enables users to collaborate on a task real-time and links conversations to records? - answer-Connect Chat
What can trigger a notification? - answer-Record inserted or updated
Event is fired
A script
What is used to get information from tables through referenced fields? - answer-Dot-walking
Which three tabs are used to configure an email notification? - answer-When to send
Who will receive
What it will contain
How is dot-walking used when configure a notification? - answer--Identify the recipient (e.g. Users/Groups in fields)
-Populate data in the notification (e.g. ${number} or ${URI_REF})
Which module opens the Report Designer Interface? - answer-Reports > View/Run
Name three ways of sharing a report with other people in the organization. - answer-Scheduled email
Export to PDF
Publish
What are the four tabs used to guide the user through creating a new report in the report designer? - answer-Data
Type
Configure
Style
What should you consider when exporting a report to PDF and share the exported file? - answer--Information may be
obsolete
-Access control is not enforced on exported data
Which modules can you use to create a new table? - answer-Tables
Tables & Columns
What is created by default when you create a new table? - answer--Application Menu with the same name as the table
Label
-Module with the plural of the table Label
What is specified in an access control list rule? - answer--Object and Operation being secured
-Permissions required to access the object
What types of permissions can be configured in an access control rule? - answer--Roles
-Conditions
-Script that set the answer variable to true or false
In what order are access controls evaluated? - answer-Table-level: most specifics to most general then field-level: most
specific to most general
Which object grants access to all table records? - answer-<table>.None
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