MAN 320 F Exam Study Guide with Complete Solutions

MAN 320 F Exam Study Guide with Complete Solutions Considering the framework outlined in the McGinn and Lingo article, the three types of power you can use to resolve tension are: - Answer️️ -Positional, personal, and relational Team performance can suffer when: - Answer️️ -All the answer choices are correct The five stages of team development are forming, storming, norming, performing, and adjourning. - Answer️️ -True Accommodation is a conflict management strategy may be used when an issue is trivial. - Answer️️ -False The team decision technique of __________ asks everyone to respond individually and in writing to a basic question such as: "What should be done to improve the effectiveness of this work team?" - Answer️️ -Nominal group technique In today's environment, research shows that managers and team leaders spend relatively little time dealing with conflicts. - Answer️️ -False Having the formal authority to approve or deny employees requests for job transfers, equipment purchases, overtime, or personal time off are examples of a manager's legitimate power. - Answer️️ -True All of the following are types of position power EXCEPT: - Answer️️ -Statutory power ©SOPHIABENNETT 2024/2025 9:45 AM Page | 2 Groupthink can be avoided by doing all of the following EXCEPT: - Answer️️ -Having the leader express his/her preference for a particular course of action The potential advantages of group decision making include more knowledge and expertise being applied to the problem, more alternatives being considered, greater understanding and acceptance of the final decision, and more commitment among group members to making the final decision work. - Answer️️ -True When a team achieves its performance goals regarding quantity, quality, and timeliness of work results, the ___________ characteristic of team effectiveness is being demonstrated. - Answer️️ -Task performance Len emphasizes cooperation and assertiveness in dealing with conflict situations in his department. Differences are worked through together so that everybody's concerns are addressed and everyone gains something in the end. L