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Essay Unit 5 - Meeting Individual Care and Support Needs
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Discrimination is when someone is bias towards another person because of age, gender,race, beliefs, family structure, health and having a disability. It could be used towards a
person or a group of people. (Billingham et al, 2016)
Valerie is susceptible to discrimination as a result of her requirements, disability, hearing
impairment, and obesity. Valerie already experiences discrimination since she is overweight
and is tormented by the neighbourhood teenagers. Tremayne has unique demands and
requirements, which puts him at risk of being a target of discrimination because of his
autism. There are 5 levels of Maslow’s hierarchy of needs: physiological needs, safety
needs, love and belonging, esteem and self-actualization. He believed that you can’t get to
the next level unless your needs are met. (Billingham et al, 2016) Although Valerie's safety
needs are not fulfilled, her physiological demands are met. Because Valerie is being bullied,
she lacks physical security and cannot meet her other needs. Tremayne’s security needs are
not met because of his poor health through his wheat allergy, which causes him to always
feel ill. Tremayne lacks protection and personal security since he has autism, which makes
him upset and prone to anger problems. Tremayne's autism has never been under control
since when he was younger, people didn't have a solid knowledge of what it was or how to
manage it.
The Equality Act of 2010 and the Care Act of 2014 are pieces of laws that give Valerie and
Tremayne legal protection. Disability is one of the nine protected qualities under the
Equality Act. According to the Equality Act, they are also shielded from discrimination
because of a disability. (gov.uk, 2015) Due to Valerie's hearing impairment and Tremayne's
autism, they are both protected under this law, which guarantees they can receive the
highest standard of care and prevents Tremayne and Valerie from being treated unfairly or
discriminated due to their disability. With Valerie’s mental health she is protected under The
Mental Health Act 2007. This act protects people about how they are treated and what their
rights are. It tells them their rights regarding getting assessments in hospital, treatment in
the community and pathways to hospital. (Mind,2022) It would be important for Valerie
that she knows what her rights are if she wanted help.
It is important to promote equality and diversity so that everyone is treated equally and gets
the dignity and respect they deserve, it is also important to promote everyone’s differences
and celebrate them. (Buckinghamshire council, ND) It is important that Valerie and
Tremayne have the same opportunities as everyone else so they can remain independent,
self-sufficient.
Discrimination can impact you in many ways. Some ways it can affect a service user is:
stress, mental illness, depression and anxiety, loss of confidence, fear of other people and ill
health. (Billingham et al, 2016). Being discriminated against while Valerie already struggles
with mental health could lead to anxiety and depression. As a result of Valerie’s hearing
impairment and lack of a hearing aid, Valerie may not get assistance from services if they do
not have the accessibility she needs to understand. Not seeking assistance, Valerie may be
putting her health at risk. Valerie has already experienced bullying at home, it may be
challenging for professionals to establish trust with her since she may fear other people. As
she lacks a safe place, Valerie could feel alone and isolated. Tremayne has autism, which
means he has a higher chance that he may face discrimination from people as he is seen
, different from society. Due to his irrational outbursts and disruptive behaviour if he
experiences discrimination, he could feel guilty about his actions even if he has no influence
over them, this could lead to him having loss of confidence. He may have a fear of people
discriminating against him so he may isolate himself, have loss of self-esteem and may not
want to seek support if needed.
The theory of emotional resilience was developed by Norman Garmezy. Emotional resilience
is being able to react appropriately in challenging or unexpected circumstances. (The
Children’s Society, N.D) Community, family, and your social group can have an impact on it.
When you are younger, having a positive attachment increases your likelihood of becoming
resilient as you get older. Valerie lost her parents when she was six years old, therefore she
was left an orphan and is therefore unlikely to have had a happy childhood. Since Valerie
didn't have a strong relationship when she was younger and already has mental health
issues, she is probably unable to take the stress of the local teens bullying her. Since Valerie
has no additional family members that we are aware of, she has never had a long-lasting
relationship, which means she is unlikely to trust people. They did not really comprehend
what autism was when Tremayne was born. As a result, it's possible that his parents were
unable to comprehend why Tremayne had these behaviour problems. Tremayne may not
have formed a strong bond with his parents when he was younger because they may not
have been able to handle his autism. If you have a family member with autism, you are
more likely to develop the condition when you are born. Autism can be inherited. It is likely
one of his parents had it.
Valerie's low self-esteem and mental health issues might improve if discrimination is
stopped. It is crucial that everyone may access a health and care facility when they need
assistance, making them feel as valued as other individuals. Since Valerie has hearing loss
but no hearing aid, it's crucial to offer her advocacy services so they can guide her in making
the best choice and ensure she is aware of all that is happening. Valerie will benefit from
this because she will feel involved and may begin to trust healthcare workers, which will
encourage her to ask for assistance when she needs it Valerie needs someone, like the
dietician, to recognise that she is a vegetarian for her to feel like her preferences are
considered when helping her control her diet, this could build a positive relationship with
Valerie and the dietician. Due to the harassment Valerie receives from the teenagers, it
might be beneficial for her to leave her apartment. She would then experience less stress
when returning home and would be more willing to go out because she would know she
wouldn't be harassed by them. This would boost Valerie's self-esteem and eliminate her
fear of harassment or discrimination.
Tremayne struggles with his autism and has dietary requirements, which he cannot
understand. Tremayne needs the hospital staff to be patient with him since he cannot
control when he has his outbursts. If a side room is available, it might be better for him to
use so he won't be as disruptive to the other service users. Tremayne does not mean any
damage; therefore, it is crucial to listen to him when he is having an outburst. If you do, it
might help him calm down, if the staff communicate to him and listen to what he has to say
instead of getting annoyed by him, this will help him develop trust and good relationships
with them. It is important that Tremayne receives assistance for his wheat allergy. A person
like a dietitian who can explain to him why all the foods he consumes that include wheat are
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