WGU C215 Operations Management
PVDC Final Exam Question and Answers
[100% Correct] 2024/2025 Latest Release
**What is operations management?**
**ANS** The management of processes that transform inputs into goods and services.
**Which function focuses on sourcing raw materials and compon...
**What does the acronym PVDC stand for in operations management?**
Project Variable Development Cycle, **ANS** Plan-Do-Check-Act, Process Verification and Development
Cycle.
**Which model is used to represent the flow of materials and products in operations management?**
**ANS** Supply Chain Model.
**What is Six Sigma in the context of operations management?**
**ANS** A set of techniques and tools for process improvement aiming to reduce defects to 3.4 per
million.
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,**Which key performance indicator (KPI) measures how well resources are utilized in operations?**
Cycle Time, **ANS** Efficiency.
**What is the purpose of a value stream map in operations management?**
**ANS** To identify and eliminate waste in processes to improve the flow of materials and information.
**Which inventory control model calculates the optimal order quantity that minimizes total inventory
costs?**
Safety Stock Model, JIT Model, **ANS** Economic Order Quantity (EOQ).
**What is the critical path in project management?**
The longest route in a production process, The highest-cost project route, **ANS** The longest
sequence of activities that determines the total project duration.
**What does "Kaizen" mean in operations management?**
**ANS** Continuous improvement in processes.
**In Just-In-Time (JIT) production, what is the primary objective?**
**ANS** To minimize inventory levels and reduce waste.
**What is a Gantt chart used for in project management?**
To determine costs, To calculate risk, **ANS** To visually represent project schedules and track progress.
**What are the four types of processes in operations management?**
**ANS** The rate at which products need to be completed to meet customer demand.
**Which inventory management system ensures materials arrive just as they are needed in the
production process?**
Safety Stock, **ANS** Just-In-Time (JIT).
**What is the purpose of aggregate planning?**
To determine product variety, To minimize product quality, **ANS** To balance supply and demand over
the medium term by adjusting production rates and labor levels.
**Which process involves breaking down a project into smaller tasks and estimating their duration?**
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