BUL 3130 EXAM QUESTIONS WITH
CORRECT ANSWERS (VERIFIED
ANSWERS)
The theory of motivation that asserts that achievement, affiliation, and power are the
major motives determining people's behavior in the workplace is called ______. -
Answer-McClelland's acquired needs theory
According to McClelland's acquired needs theory, a \control freak\" might be described
as an individual with normal achievement needs - Answer-a low level of affiliation needs
and a very high level of ______ needs." power
According to McClelland's acquired needs theory, ______ power is expressed in an
individual's desire to dominate others. - Answer-personal
What theories of motivation would be characterized as content perspectives? (Choose
every correct answer.) - Answer-Maslow's hierarchy of needs theory,McClelland's
acquired needs theory,Herzberg's two-factor theory
The theory of motivation that asserts that people are motivated by physiological, safety,
love, esteem, and self-actualization needs is ______ theory. - Answer-Maslow's
hierarchy of needs
How does McClelland view needs? - Answer-Needs are something we learn from our
culture.
What are the needs identified by McClelland as the basis for motivation? (Choose every
correct answer.) - Answer-Need for achievement,Need for power,Need for affiliation
Power that is used as a means to further organizational goals is known as ______
power. - Answer-institutional
Which of the following are levels of Maslow's hierarchy of needs? (Choose every correct
answer.) - Answer-Esteem,Physiological,Safety,Love
What is important to Marie in the workplace is to be in charge and in a position of
control over her co-workers. This reflects which of the following needs identified by
McClelland's acquired needs theory? - Answer-Power
,Leslie likes working on tasks that are challenging but still within her abilities. Leslie is
most likely motivated by a need for ______. - Answer-achievement
According to self-determination theory, people's behavior and well-being are influenced
by what three innate needs? - Answer-Competence, autonomy and relatedness
According to self-determination theory, what are the innate needs that people need to
satisfy to achieve psychological growth? (Choose every correct answer.) - Answer-
Competence,Autonomy,Relatedness
What is true of people who are motivated by the need for achievement? - Answer-They
want fair and balanced feedback, both negative and positive.
The theory of motivation that asserts that people are driven to try to grow and attain
fulfillment, with their behavior and well-being influenced by the three innate needs of
competence, autonomy, and relatedness, is known as the ______ theory. - Answer-self-
determination
Which theory proposes that work satisfaction originates from motivating factors, and
dissatisfaction originates from hygiene factors? - Answer-Herzberg's two-factor theory
Match the innate need identified by self-determination theory (on the left) with its
description (on the right). - Answer-Feeling qualified, knowledgeable, and capable of
completing a goal or task,Feeling as though you have the freedom and discretion to
determine what you want to do,Feeling a sense of belonging and attachment to others
Which of the following would be characterized as hygiene factors in Herzberg's two-
factor theory? (Choose every correct answer.) - Answer-Salary,Working conditions
According to Herzberg, ______ factors are more frequently associated with
achievement, recognition, responsibility, advancement, and love of the work itself. -
Answer-motivating
Which theories of motivation are characterized as process perspectives? (Choose every
correct answer.) - Answer-Goal-setting theory,Expectancy theory,Equity theory
A survey showed that while most employees were pleased with the company's
advancement opportunities and merit system, they were dissatisfied with factors such
as pay scale and sharing an office with someone they disliked. These results exemplify
which theory of motivation? - Answer-Two-factor theory
According to Herzberg's two-factor theory, ______ are associated with job
dissatisfaction. - Answer-hygiene factors
Which of the following would be characterized as motivating factors by Herzberg's two-
factor theory? (Choose every correct answer.) - Answer-Responsibility,Achievement
, Which perspectives on motivation are concerned with the thought progression that
leads to people deciding how to act? - Answer-Process perspectives
The model of motivation called equity theory is based on which of the following ideas? -
Answer-Employees want to see fairness in how they are rewarded for task
performance.
Emotional intelligence reflects the ability to: (Choose every correct answer.) - Answer-
monitor your and others' feelings and to use this information to guide your thinking and
actions,use emotions and emotional knowledge to enhance thought,carry out accurate
reasoning about emotions
The extent to which people believe that they control their fate through their own efforts
is called _____. - Answer-locus of control
How should you deal with an employee who has an internal locus of control? - Answer-
Use a merit pay system
After William's boss asked him to compile sales figures for the past three years, William
pulled together the information and turned it over to his boss. After several days of not
getting any feedback from his boss, William worried that he hadn't done a good job in
presenting the information. William is demonstrating _____. - Answer-low self-esteem
They don't call Ed \Steady Eddy\" for no reason. He is unfailingly calm - Answer-even
under pressure or stress. It would appear that Ed has a high level of _______. "
emotional stability
The ability to monitor your own feelings and those of others and to use this information
to guide your thinking and actions is referred to as _____. - Answer-emotional
intelligence
Trevor likes to work on assignments in his own way. He feels that it is up to him to
handle problems and take responsibility for the outcome, whether things go right or
wrong. Which aspect of a core self-evaluation does Trevor demonstrate? - Answer-
Locus of control
What are the two main ideas managers must remember from research on locus of
control? (Choose every correct answer.) - Answer-Internals and externals respond to
different types of rewards.,Internals and externals prefer different levels of structure and
compliance.
Self- is the extent to which people like or dislike themselves. - Answer-esteem
