SCMN Exam 2 Questions with 100% Correct Answers
What is service parts logistics? - Answer--supports the overall repair and maintenance of equipment as it moves through its post-sales lifecycle.
How does service parts logistics differ from traditional logistics? - Answer--Traditional forecast...
What is service parts logistics? - Answer--supports the overall repair and maintenance
of equipment as it moves through its post-sales lifecycle.
How does service parts logistics differ from traditional logistics? - Answer--Traditional
forecasting concepts and supply chain strategies do not apply to service parts
What is reverse logistics? - Answer--process of planning, implementing and controlling
the efficient, cost-effective flow of materials, in-process inventory, finished goods and
related info from the point of consumption to the point of origin for the purpose of
recapturing value or proper disposal.
What are reverse logistics key challenges? - Answer--Lack of visibility/ incomplete info
-Inability to forecast accurately
-Credit reconciliation
-Poor response time
-Inconsistent processes
-Inferior packaging
-Inattention-nobody owns the problem or process!
What can companies do with returns other than throw them in the trash? - Answer--
Resell -"as is"
-Cannibalize parts
-Dump in landfill
-Gatekeeping
-Recycle
-Remanufacture and refurbishment
Supply Management - Answer--The identification, acquisition, access, positioning, and
management of resources and related capabilities the organization needs or potentially
needs in the attainment of its strategic objectives.
Kralijic's Portfolio Purchasing Model evaluates goods on two criteria. What are they? -
Answer-Supply risk & Profit impact
, Given the potential benefits of operating efficiencies, greater control, higher quality, and
lower costs, companies are taking a much more strategic focus toward procurement. -
Answer-True
An institutional procurement process that continuously improves and re-evaluates the
purchasing activities of a company. - Answer-Strategic sourcing
Requests for quotes and direct negotiations with suppliers take place during which step
in the procurement process? - Answer-Supplier selection
What is the final step in the procurement process? - Answer-Evaluate supplier
performance
In the Industry in Action video, which company focuses on corporate social
responsibility in its procurement process? - Answer-Bombardier
According to this week's reading "Strategic Sourcing: Building a Foundation for
Success," the risks of buying the wrong items, services or from the wrong supplier has
little impact or ripple effect on a business. - Answer-False
Strategic sourcing focuses on all of the following EXCEPT: - Answer-Minimizing unit
cost
Why would a company choose to keep production in-house instead of buying them from
an external supplier? - Answer-It has internal expertise and capacity.
Strategic sourcing is an organized and collaborative approach to leveraging targeted
spend across locations with select suppliers that are best suited to create knowledge
and value in the customer-supplier interface. - Answer-True
What type of manufacturing flow focuses on customization, flexibility, and a project
orientation?, - Answer-Job production
Which of the following is not a goal of production? - Answer-Rigidity- singular focus on
efficiency.
In a production process, people, materials, and facilities are examples of: - Answer-
Inputs
Supply chains only focus on the production of goods. - Answer-False
The lean production philosophy embodies all of the following objectives EXCEPT: -
Answer-Push standardized products to customers with a high volume production line.
What is the payoff of a lean production system? - Answer-less variation in the process
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