Hospitality unit 2 - Study guides, Revision notes & Summaries

CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023 O1. Outline FIVE differences between purchasing goods and purchasing services. 1. Goods are tangible, services are intangible: 2. Services cannot be separated from their supplier: 3. Heterogeneity: goods are usually uniform in nature while services are unique at each delivery 4. Services 'perish' immediately on delivery whereas goods can be stored until required 5. Products are easier to specify, being tangible O2. Exp...

Architect - Answer-a person professionally engaged in the design of certain large constructions other than buildings and the like landscape architect, naval architect. Drafter - Answer-professionally draws (sketches or computerized) structures Construction trades - Answer-career in construction and repair of residential and commercial structures (include: construction manager, carpenter, painter, plumber, and electrician) Furniture designer - Answer-designs furniture Textile designer - A...

Revenue Management Final Exam | latest with complete solution GRADED A+ What is the industry term used to describe the sum of prices paid by a business's customers? - Total Revenues Historically, what concept have hospitality managers chiefly used to calculate their selling prices? - Costs What is an algebraic equivalent of the formula: Sales = Costs + Profit? - Profit = Sales - Costs What is the name for the net value achieved by both parties in a business transaction? - Profit What...

(MR Credit) Building Product Disclosure and Optimization- Environmental Product Declarations - Opt. 2 Multi-Attribute Optimization. Exemplary Performance requirements? - correct answer Option 1. Source at least 40 qualifying products from five manufacturers. Option 2. Purchase 75%, by cost, of permanently installed building products that meet the required attributes What must be true of EPDs to qualify for MR Credit Building Product Disclosure and Optimization EPD? - correct...

Revenue Management Quizzes with complete solutions. 1. Identify which of these IS NOT a positive of using revenue management strategies and tactics: Motivate employees Increase revenues and profitability Serve more guests Increase market share - correct answer. Motivate employees 2. The Hurdle Rate is...? The average rate for a given day The lowest rate for a given day The maximum rate for a given day The highest rate for a given day - correct answer. The low...

CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023 O1. Outline FIVE differences between purchasing goods and purchasing services. 1. Goods are tangible, services are intangible: 2. Services cannot be separated from their supplier: 3. Heterogeneity: goods are usually uniform in nature while services are unique at each delivery 4. Services 'perish' immediately on delivery whereas goods can be stored until required 5. Products are easier to specify, being tangible O2. Exp...

ENVIRONMENT social and physical characteristics - answer-Ambience Setting Authenticity Environmental Perception Cognitive Map Landmarks Images Geography of tourism Ambience - answer-Dynamic condition Understanding the tourism environment helps predict behavior Affected by people who move in and out of the atmosphere People adapt and respond to ambience Setting (smaller subset of the environment) - answer-Behavioral settings must include: People and Programs- orderly, planned...

CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023 O1. Outline FIVE differences between purchasing goods and purchasing services. 1. Goods are tangible, services are intangible: 2. Services cannot be separated from their supplier: 3. Heterogeneity: goods are usually uniform in nature while services are unique at each delivery 4. Services 'perish' immediately on delivery whereas goods can be stored until required 5. Products are easier to specify, being tangible O2. Exp...

CMP EXAM WITH 100% CORRECT ANSWERS 2024 All freight traveling between countries must be accompanied by which of the following: a. an attorney b. an event rep c. descriptive documentation d. photographs of the contents - Correct answer-c. descriptive documentation The content of an event is determined by a. objectives b. audience c. budget d. suppliers - Correct answer-a. objectives DMCs and destination marketing organizations can provide guidelines on: a. hiring and contracting b...