Unit 14 btec business Study guides, Revision notes & Summaries
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Customer service unit 14 assignment 1 DISTINCTION LEVEL
- Other • 21 pages • 2021
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in this assignment im talking about the different way JD and Nandos use to approach customers and how their customer service uses different approaches. All P1 P2 P3 M1 M2 D1 D2 are covered in this assignment as its up to a distinction level 
 
-	Examines the customer service approaches/process in at least two contrasting businesses showing how these can help the business meet its customer expectation levels. 
-	Examine ways that customer service in a selected business can meet the expectations ...
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Unit 14 - Assignment 1 MERIT
- Essay • 15 pages • 2021
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Investigating Customer Service 
 
Tesco & McDonalds 
 
Includes: 
 
P1 
P2 
P3 
M1 
M2
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BTEC Business Level 3 Unit 14- Investigating Customer Service Assignment 1-2023-2024
- Exam (elaborations) • 17 pages • 2023
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BTEC Business Level 3 Unit 14- Investigating Customer Service Assignment 1-2023-2024
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Btec Business, unit 14 assignment 2, DISTINCTION
- Other • 19 pages • 2021
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P4, P5, P6, M3, D3
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Unit 14 Different approaches to customer service delivery in contrasting businesses
- Summary • 3 pages • 2021
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Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. This document provides comparison of customer service for two contrasting businesses (John Lewis and Dyson LTD)
As you read this, a fellow student has made another £4
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Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Computing and Systems Development
- Exam (elaborations) • 343 pages • 2022
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Edexcel BTEC Levels 4 and 5 Higher 
Nationals specification in Computing 
and Systems Development 
Contents 
Unit 1: Business Skills for e-Commerce 1 
Unit 2: Computer Systems 7 
Unit 3: Employability and Professional Development 15 
Unit 4: Project Design Implementation and Evaluation 21 
Unit 5: Emerging Technologies 25 
Unit 6: Management in Information Technology 29 
Unit 7: Research Skills 35 
Unit 8: Management of Projects 41 
Unit 9: Systems Analysis and Design 47 
Unit 10: Human Computer...
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Why is it important to provide excellent customer service?
- Essay • 20 pages • 2022
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This is a thorough essay on customer service. It is well researched and thorough. Distinction level.
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Unit 14 - Assignment 2 Merit
- Essay • 11 pages • 2021
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Unit 14 - Assignment 2 
 
Includes Preparation Street 
 
P4 
P5 
P6 
M3
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2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 1 ( DISTINCTION*)
- Essay • 16 pages • 2020
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Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: 
 
P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regul...
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BTEC Level 1/Level 2 First Award in Business| 2022 UPDATE | mock exam 2 ( Answers available in bundles)
- Exam (elaborations) • 19 pages • 2022
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BTEC Level 1/Level 2 
First Award in 
Business 
Student Name: ...................................... 
Teacher: ................................................ 
Date: ..................................................... 
Mark: ..................................................... 
Page 1 of 19 
Unit 2: Finance for Business 
MOCK EXAM 
Question 1 of 18 
Place a tick in one of the boxes. 
Rent 
Ingredients 
Telephone rental 
Road Tax 
Question 2 of 18 
Place a tick in one of the boxes. 
Rental...
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