Servicenow itsm module 1 - Study guides, Revision notes & Summaries
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ServiceNow CSA Practice Exams All Answers Correct
- Exam (elaborations) • 21 pages • 2024
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ServiceNow CSA Practice Exams All Answers Correct 
What application does provide a centralized location for the creation, categorization, viewing, and 
governance of information related to the flow of work through ServiceNow? ️Knowledge 
Management 
Each ServiceNow solution provides its own guided setup. When implementing IT Service Management 
(ITSM), where would you navigate to update Now Platform user interface branding, including the 
company logo and colours? Select 2 Answers from ...
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ServiceNow CSA Exam Questions and Answers Fully Solved 2024
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ServiceNow CSA Exam Questions and Answers Fully Solved 2024 
Form Context Menu 
Provides options related to viewing, configuring, creating favorites, and saving form data 
 
The three bars in the upper left corner of a form 
 
 
 
Knowledge Management (KM) 
Involves creating, categorizing, viewing, and governing information assets in a way that provides context for effective decisions and actions 
 
 
 
 
Brainpower 
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Previous 
Play 
Next 
Rewind 10 seconds 
Move forward 10 seconds 
Un...
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Service Now CSA Exam Prep Solved 2023/24 latest update
- Exam (elaborations) • 28 pages • 2023
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Service Now CSA Exam Prep Solved 2023/24 latest update 
 
D. Self-service - Answer Which of these applications is available to all users? 
 
A. Change 
B. Incident 
C. Facilities 
D. Self-service 
 
B. My Groups Work - Answer Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? 
 
A. My Teams Work 
B. My Groups Work 
C. My Groups Tasks 
D. My Teams Tasks 
 
C. Variable Types - Answer Multiple choice, single line text, and select box are w...
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Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE
- Exam (elaborations) • 28 pages • 2023
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Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE 
Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE 
 
(T/F) ACL evaluates condition/script and roles Correct Answer: True 
 
If prefix of incident needs to be changed, where should you refer? Correct Answer: Number Maintenance Table 
 
Which of the following is possible via an inbound action? 
 
A) Schedule a job 
B) Sends an email notificaiton 
C) Modifying existing records 
D) All of the above Correct Answer: B)...
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Service Now Certified System Administrator(CSA)
- Exam (elaborations) • 100 pages • 2023
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Service Now Certified System Administrator(CSA) 
 
 
 
 
 
 
 
Exam	:	CSA 
 
 
Title	:	ServiceNow Certified System Administrator 
 
 
 
Vendor	:	ServiceNow 
 
 
Version	:	V12.75 
 
Service Now Certified System Administrator(CSA) 
NO.1 Which would NOT appear in the History section of the Application Navigator? 
A.	Records 
B.	UI Pages 
C.	Lists 
D.	Forms 
Answer: B 
NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? 
A.	Maintain Categor...
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Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE
- Exam (elaborations) • 28 pages • 2023
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Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE 
 
(T/F) ACL evaluates condition/script and roles Correct Answer: True 
 
If prefix of incident needs to be changed, where should you refer? Correct Answer: Number Maintenance Table 
 
Which of the following is possible via an inbound action? 
 
A) Schedule a job 
B) Sends an email notificaiton 
C) Modifying existing records 
D) All of the above Correct Answer: B) Sends an email notificaiton 
 
_________ Is an Elevated Privilege...
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Service Now CSA Exam Prep Solved 2023/24 latest update
- Exam (elaborations) • 28 pages • 2023
- Available in package deal
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- £13.86
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Service Now CSA Exam Prep Solved 2023/24 latest updateService Now CSA Exam Prep Solved 2023/24 latest update 
 
D. Self-service - Answer Which of these applications is available to all users? 
 
A. Change 
B. Incident 
C. Facilities 
D. Self-service 
 
B. My Groups Work - Answer Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? 
 
A. My Teams Work 
B. My Groups Work 
C. My Groups Tasks 
D. My Teams Tasks 
 
C. Variable Types - Answer M...
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ServiceNow Certified System Administrator Exam 2021 100% Pass
- Exam (elaborations) • 20 pages • 2023
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- £13.67
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ServiceNow Certified System 
Administrator Exam 2021 100% Pass 
Application Platform-as-a-Service (PaaS) The ServiceNow Platform operates on this type of 
model: cloud-based computing model which provides the infrastructure needed to develop, run, 
and manage applications 
IT, employee, and customer Now Platform digitizes _________________ workflows 
web-based UI build on top of a flexible table schema (single system record and common data 
model) Now Platform architecture 
service availabil...
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Service Now Certified System Administrator(CSA)
- Exam (elaborations) • 100 pages • 2023
-
- £12.70
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Service Now Certified System Administrator(CSA) 
 
 
 
 
 
 
 
Exam	:	CSA 
 
 
Title	:	ServiceNow Certified System Administrator 
 
 
 
Vendor	:	ServiceNow 
 
 
Version	:	V12.75 
 
Service Now Certified System Administrator(CSA) 
NO.1 Which would NOT appear in the History section of the Application Navigator? 
A.	Records 
B.	UI Pages 
C.	Lists 
D.	Forms 
Answer: B 
NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? 
A.	Maintain Categor...
-
Service Now CSA Exam Prep Solved 2023/24 latest update
- Exam (elaborations) • 28 pages • 2023
-
- £12.32
- + learn more
Service Now CSA Exam Prep Solved 2023/24 latest update 
 
D. Self-service - Answer Which of these applications is available to all users? 
 
A. Change 
B. Incident 
C. Facilities 
D. Self-service 
 
B. My Groups Work - Answer Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? 
 
A. My Teams Work 
B. My Groups Work 
C. My Groups Tasks 
D. My Teams Tasks 
 
C. Variable Types - Answer Multiple choice, single line text, and select box are w...
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