APCO module 11 Exam Questions and
Answers
In progress, just occurred, or delayed - ANSWER-Time lapses are typical classified as?(
your PSAP may use different terminology, but the concept of each classification is the
same)
In progress calls - ANSWER-Calls with an imminent threat to life or property and require
an immediate dispatch. Most FIRE and EMS calls fall into this category.
Just occurred call - ANSWER-Calls where there is no immediate threat to life or
property.
Delayed calls - ANSWER-Calls where the time of the occurrence is unknown and the
incident requires a report or investigation.
Probability of Suspect apprehension - ANSWER-A factor in distinguishing between calls
that are in progress, just occurred, or delayed is the?
In progress - ANSWER-A witnessed holdup occurring while the caller is still on the
phone is an example of what type of call?
Just occurred - ANSWER-A holdup reported within a minute of the suspect fleeing on
foot could be classified as what type of call?
delayed - ANSWER-A theft of property five minutes after the suspect drives away may
be classified as what type of call?
True - ANSWER-The telecommunicator must learn their PSAPs policies and
procedures for classifying calls for service? ( chester county des has 2 types. In
progress and not in progress) T/F
National Crime Information Center - ANSWER-What does NCIC stand for?
National Crime Information Center (NCIC) - ANSWER-A computerized index of criminal
justice information (criminal record history, fugitives, stolen property and missing
persons)
True - ANSWER-Proper prioritization of calls is essential. T/F
True - ANSWER-The demand for responders may exceed the number of available
response units. T/F
Answers
In progress, just occurred, or delayed - ANSWER-Time lapses are typical classified as?(
your PSAP may use different terminology, but the concept of each classification is the
same)
In progress calls - ANSWER-Calls with an imminent threat to life or property and require
an immediate dispatch. Most FIRE and EMS calls fall into this category.
Just occurred call - ANSWER-Calls where there is no immediate threat to life or
property.
Delayed calls - ANSWER-Calls where the time of the occurrence is unknown and the
incident requires a report or investigation.
Probability of Suspect apprehension - ANSWER-A factor in distinguishing between calls
that are in progress, just occurred, or delayed is the?
In progress - ANSWER-A witnessed holdup occurring while the caller is still on the
phone is an example of what type of call?
Just occurred - ANSWER-A holdup reported within a minute of the suspect fleeing on
foot could be classified as what type of call?
delayed - ANSWER-A theft of property five minutes after the suspect drives away may
be classified as what type of call?
True - ANSWER-The telecommunicator must learn their PSAPs policies and
procedures for classifying calls for service? ( chester county des has 2 types. In
progress and not in progress) T/F
National Crime Information Center - ANSWER-What does NCIC stand for?
National Crime Information Center (NCIC) - ANSWER-A computerized index of criminal
justice information (criminal record history, fugitives, stolen property and missing
persons)
True - ANSWER-Proper prioritization of calls is essential. T/F
True - ANSWER-The demand for responders may exceed the number of available
response units. T/F
