Demonstrate the importance of interpersonal skills in the workplace.
1) Managers who develop ________ and communication skills are more likely to have long-term career success.
A) task-related B) quantitative
C) leadership D) impersonal correct answers C) Leadership
2) Which two elemen...
MGMT 1135 Exam || very Flawless.
Demonstrate the importance of interpersonal skills in the workplace.
1) Managers who develop ________ and communication skills are more likely to have long-term
career success.
A) task-related B) quantitative
C) leadership D) impersonal correct answers C) Leadership
2) Which two elements are needed for managers to succeed?
A) people skills and technical skills
B) interpersonal skills and task-related skills
C) emotional intelligence and cognitive skills
D) political skills and personal power correct answers A) people skills and technical skills
Describe the manager's functions, roles and skills.
The four management functions include all of the following EXCEPT:
A) controlling.
B) planning.
C) staffing.
D) organising correct answers C) staffing
________ includes defining an organisation's goals, establishing strategy for achieving those
goals and developing plans to coordinate activities.
A) Controlling
B) Planning
C) Leading
D) Coordinating correct answers B) planning
8) The determination of what tasks are to be done and how the tasks are to be grouped is part of
which management function?
A) planning
B) leading
C) controlling
D) organising correct answers D) organising
The organising function includes a determination of which of the following?
A) what tasks are to be done
B) who is to do these tasks
C) who reports to whom
D) all of the above correct answers D) all of the above
, Motivating employees, directing their activities, selecting the most effective communication
channels and resolving conflicts is the ________ function of management.
A) planning
B) leading
C) controlling
D) organising correct answers leading
According to Henry Mintzberg, the 10 managerial roles can be grouped into three categories.
Which of the following is not one of these groups?
A) interpersonal
B) informational
C) decisional
D) liaison roles correct answers D) liaison roles
An example of Mintzberg's interpersonal management role is:
A) spokesperson
B) leader
C) negotiator
D) monitor correct answers B) leader
When a manager searches the organisation and its environment for opportunities and initiates
projects to bring about change, the manager is acting in which role?
A) negotiator
B) entrepreneur
C) disturbance handler
D) resource allocator correct answers B) entrepreneur
Researchers have identified a number of skills that differentiate effective from ineffective
managers. Which of the following is not one of those essential management skills?
A) technical
B) computer
C) human
D) conceptual correct answers B) computer
When managers have the mental ability to analyse and diagnose complex situations, they possess
________ skills.
A) technical
B) computer
C) human
D) conceptual correct answers D) conceptual
Which one of the following would not be considered a human skill?
A) completing accounting reports
B) communicating
C) managing conflicts
D) motivating others correct answers A) completing accounting reports
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