Chapter 7 Operations Management
Process strategy - answerAn organization's approach to
transforming resources into goods
and services.
Process focus - answerA production facility organized
around processes to facilitate lowvolume,
high-variety production.
Modules - answerParts or components of a product
previously prepared, often in a
continuous process.
Repetitive process - answerA product-oriented production
process that uses modules.
Product focus - answerA facility organized around
products; a product-oriented,
high-volume, low-variety process.
Mass customization - answerRapid, low-cost production that
caters to constantly changing
unique customer desires.
Build-to-order (BTO) - answerProduce to customer order rather
than to a forecast.
Postponement - answerThe delay of any modifications
or customization to a product as
long as possible in the production
process.
Crossover chart - answerA chart of costs at the possible
volumes for more than one
process.
Flexibility - answerThe ability to respond with little
penalty in time, cost, or customer
value.
Process strategy - answerAn organization's approach to
transforming resources into goods
and services.
Process focus - answerA production facility organized
around processes to facilitate lowvolume,
high-variety production.
Modules - answerParts or components of a product
previously prepared, often in a
continuous process.
Repetitive process - answerA product-oriented production
process that uses modules.
Product focus - answerA facility organized around
products; a product-oriented,
high-volume, low-variety process.
Mass customization - answerRapid, low-cost production that
caters to constantly changing
unique customer desires.
Build-to-order (BTO) - answerProduce to customer order rather
than to a forecast.
Postponement - answerThe delay of any modifications
or customization to a product as
long as possible in the production
process.
Crossover chart - answerA chart of costs at the possible
volumes for more than one
process.
Flexibility - answerThe ability to respond with little
penalty in time, cost, or customer
value.
