CPHQ

Seven pillars of quality correct answer: Efficacy; effectiveness; efficiency; acceptability; optimality; equity; legitimacy Humanistic outcomes related to quality pillars correct answer: Efficacy; effectiveness; efficiency; acceptability Society outcomes related to quality pillars correct answer: Optimality; equity; legitimacy Efficacy correct answer: Deals with a controlled environment and examines what is possible. Efficacy correct answer: Sets an upper boundary for quality an...

A chief quality officer has the responsibility for education & implementation of a quality improvement process. To affect cultural change, the chief quality officer must: A. Beleive the costs are justified by the benefits B. Be a visible participant in the process C. Receive quarterly reports D. Limit training to managers & supervisors correct answer: B. Be a visible participant in the process When a healthcare organization is contracting with an outside provider for services the subcont...

Government Regulation correct answer: According to the Institute of Medicine, which of the following is -not- one of the domains of quality care? <<<INCLUDES Customization, Safety and Interventions consistent with latest medical findings>>> Independent Contractors correct answer: Which of the following groups is least likely to report errors? Abuse correct answer: Which of the following is -not- one of the types of quality problems identified by the Institute of Medi...

Brainstorming correct answer: Free-flowing generation of ideas. No censoring or discussion of ideas at this point. Everything is acknowledged Multivoting correct answer: Easy, quick method for determining the most popular or important items from a list. Method uses a series of votes to cut down items to be considereded Nominal group technique correct answer: Group-decision-making process for generating a large number of ideas in which each member works by himself or herself. Delphi-m...

When is it most helpful to use Comparative Data? correct answer: Comparative data would prove most helpful in improving the processes at a low performing hospital by comparing their data and processes with those of high-ranking medical facilities and therefore, process improvement solutions could be derived. Quality correct answer: Doing the right thing at the right time in the right way for the right person and getting the best possible results. Quality Assessment correct answer: Deter...

What are the four goals of an EMR? 1. Guide clinical practice. 2. Interconnect clinicians 3. Personalize care 4. Improve population health In the information management process what are the critical steps in a data plan? 1. Identify current available data sources. 2. Interpret critical information needs. 3. Define data elements. 4. Determine data collection plan. 5. Acquire/collect data 6. Aggregate and display data. 7. Analyze data 8. Interpret data/information 9. Act on informati...

The term "performance" as used in healthcare quality improvement activities refers to: A. Interactive series of process steps B. Statement of expectation C. Effective execution of functions & processes D. Demonstration during accreditation survey correct answer: C A key physician/licensed independent practitioner QM function is: A. Determination of what constitutes a deviation from an accepted standard of care B. Researching criteria options for peer review C. Determination of dat...

The process chain in a laboratory is particularly subject to: variability, delay, disorganization, conflict correct answer: variability Confronted by excessive WIP Levels, many laboratories take the unhelpful step of: decreasing # of test runs, hiring more employees, acquiring a longer, installing new technology correct answer: installing new technology According to Institute of Medicine, which of the following is NOT one of the domains of quality care? government regulation, cus...

H Appointment correct answer: Selection for membership in a medical professional staff or to a practitioner panel. H Appraisal correct answer: Initial evaluation by peers of a practitioner's competency to provide care and services to patients in or for a healthcare origination. Appraisal may include credentialing, privileging, proctoring and appointment. H Benchmark correct answer: A comparative "best" as baseline for improvement. H Clinical Path correct answer: A prospective, de...

"Underuse is evidence by the fact that many scientifically sound practices are not used as often they should be, For example, biannual mammography screening in woman ages 40 to 69 has been proven beneficial and yet is performed less than 75 percent of the time." This is the categorization of: A. Defects B. Lack of professionalism in Medical field C. Lack of care D. Healthcare practice correct answer: A. Defects __________ is a term applied when the proper clinical care process is...