Salesfo - Study guides, Class notes & Summaries

SALESFORCE CPQ SPECIALIST EXAM 2024 which lifecycle is CPQ a key part of? - correct answer lead to cash What are the 4 types of product rules? - correct answer validation, selection, filter, and alert rules CPQ ____ help ensure sales reps are putting together the right products and bundles every single time. - correct answer product rules ___ confirm that a quote's product combinations or quote line field values match predetermined conditions. - correct answer validation rules ...

Salesforce Sales Cloud Consultant exam 2024 What are the three areas of Sales Metrics, KPI's and Business Challenges - correct answer 1. Lead Management 2. Opportunity Management 3. Forecast, Revenue and Performance For Sales Metrics, what are the aspects of Lead Management - correct answer 1. Number of Leads Converted 2. Lead Qualification score 3. Leads by source For Sales Metrics, what are the aspects of Opportunity Management - correct answer 1. Sales Pipeline 2. Number of ...

Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review? A. Dashboard of user login history B. Count of new lead records created C. Number of activities tied to opportunities D. Opportunity pipeline report grouped by month - correct answer D. Opportunity pipeline report grouped by month When the billing address on an account is changed, the m...

Salesforce Field Service Lightning Exam study complete solution Field Service: Competing Goals and Objectives - Cost Savings Revenue Growth Customer Satisfaction Employee Satisfaction What is Field Service Management? - Deliver a superior customer experience Integrated to contact center and Sales on one platform for 360 degree customer view Drive out costs Intelligent Work Scheduling gets right tech to the right job at the right time Drive better field tech utilization Real-time ...

What is NLP? Correct Answer-natural language processing Natural language processing relies on an understanding of how words are used together, and that lets AI extract the intention behind the words What is Deep learning? Correct Answer-refers to artificial neural networks being developed between data points in large databases. J What is Named entity recognition (NER)? Correct Answer-Named entity recognition (NER) labels sequences of words and picks out the important things like names, da...

At Universal Containers, a business analyst (BA)r solution architect, lead developer, quality assurance lead, and other team members need access to user stories as part of the Agile lifecycle of enhancements to a Marketing Cloud integration project. What should the BA do to give all team members access and visibility to the most recent user stories as the project is in motion? A. Define a common repository to hold all user stories and track changes over time. B. Allow each team member to...

Salesforce Field Service Lightning study guide update complete solutions 2024 Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2? A. Assign Contractor 2 as an excluded Resource. B. Assign Contractor 1 and 2 differe...

When you are in the discovery phase, what should you think about when shaping your discovery questions? A) Participant compensation is significant and you interview people only outside of their work hours. B) You should always recruit the widest range of people for your study (even if they're entirely unrelated to the focus of the problem you're researching). C) Each of your stakeholders' desired outcomes, so that you can align your findings to them as closely as possible D) The aim an...

Salesforce Field Service Lightning Exam review solution If a resource's operating hours aren't defined, they inherit... - their service territory's operating hours Where are Resource Absences tracked? - In the Absences related list on the detail page of the Service Resource A calendar view isn't available for individual service resources unless...