C846 Study guides, Class notes & Summaries

WGU C846 Business of IT - Applications Study Guide 2024 with complete solution

What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, and managed against the targets D) To ensure that accurate and reliable i...

C846 WGUService - correct answer Enabling value co-creation by facilitating outcomes that customers want to achieve without the customer having to manage specific costs and risks. Utility - correct answer Fit for Purpose. Service does what it is meant to do. Warranty - correct answer Fit for use. Assurance that a product or service will meet agreed requirements. Customer - correct answer Defines requirements for service. User - correct answer A person who uses services. Service Ma...

What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, and managed against the targets D) To ensure that accurate and reliable i...

WGU C846 ITILStrategy life cycle - correct answer This is considered the core of the life cycle management process Core Service - correct answer A service that produces the basic outcome of the customers desire Customer - correct answer Someone who buys good or services Enabling service - correct answer A service needed to deliver a core service Enhancing service - correct answer A service that is added to the core to make it more attractive IT Service - correct answer A service c...

WGU C846 ITIL 117 QUESTIONS WITH COMPLETE SOLUTION RECENT UPDATE . GUARANTEED A+ BEST DEFINED BEST GRADED.docx

WGU C846 ITIL QUESTIONS AND ANSWERS

C846 WGUService - correct answer Enabling value co-creation by facilitating outcomes that customers want to achieve without the customer having to manage specific costs and risks. Utility - correct answer Fit for Purpose. Service does what it is meant to do. Warranty - correct answer Fit for use. Assurance that a product or service will meet agreed requirements. Customer - correct answer Defines requirements for service. User - correct answer A person who uses services. Service Ma...

What are the purposes of error control? Each correct answer represents a complete solution. Choose all that apply. A) To identify faulty components B) To reassess the status of known errors that have not been resolved C) To identify and prioritize infrastructure, services, business processes, and information security events D) To manage known errors - -To identify fault components To reassess the status of known errors that have not been resolved To manage known errors What is the functi...

The SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various functions and processes work together to output products that are valuable to customers. D) departments within the IT service provider work together to create value for consumers. - -the various components and acti...