COM 312 Test 2 Already Passed (Graded A+)

What are emotions? - ANSWER 1) a felt physiological experience in the body 2)thinking and intepretation is based on our appraisal of what has happened 3)emotional expressions involving verbal & nonverbal What are emotions? - ANSWER 1) a felt physiological experience in the body 2)thinking and intepretation is based on our appraisal of what has happened 3)emotional expressions involving verbal & nonverbal What do emotions do in conflict? - ANSWER provide motivation, can alert us to problems, vary within the conflict, some relationships become defined by emotional expressions What are the general misconceptions of emotions? - ANSWER irrational, uncontrollable, hinder decision-making, should be ignored to resolve conflict, for the powerless, escalate conflict What is anger? - ANSWER a morale emotion that is connected with a perceived unfairness/ injustice What does venting do? - ANSWER increases anger What is fear and anxiety? - ANSWER fear threatens your identity, relationship, well-being & your position and is associated with anxiety What is hurt? - ANSWER a perceived injury, difficult to experience without blame What is the most common hurt emotion in close relationships? - ANSWER betrayal of confidence What do emotions trigger? - ANSWER familiar patterns What is needed in order to effectively engage with emotions in conflict ? - ANSWER maturity Do emotions help or hinder decision-making, if you know how to deal with them? - ANSWER They help in decision-making What is an XYZ statement? - ANSWER when you do X in a situation Y I feel Z What does middle-way mean? - ANSWER to verbally state/describe the anger, focus on the person not the process, use "we" language and distinguish between venting and acknowledging anger What are the gender differences in the emotion of sadness? - ANSWER Men- more likely to express anger and cover up sadness Women- more likely to express sadness and cover up anger Core Concerns - ANSWER - appreciation: recognition of value - autonomy: freedom to think. feel & take action - affiliation: emotional connection to others - status: standing compared to others - Role: effectiveness and meaningfulness of job label How do emotions affect you? - ANSWER affects your body, thinking and behavior T or F Fear and anxiety often influence our choices in conflict management? - ANSWER True T or F Feelings rise from a generalized state of arousal we call emotion? - ANSWER True "When you tease me in front of our friends, I feel embarrassed" is an example of... - ANSWER XYZ Statement Lori hosts thanksgiving at her house. Her guests didn't pick up or say thank you which led to resentment. Lori's anger served the important function of... - ANSWER setting boundaries What are the effects of too little of sadness and too much of sadness? - ANSWER too little causes distorted emotional expression too much causes burden on others What are the emotional tasks? - ANSWER -helps us adapt to changes -each emotion does work that needs to be examined -we can recognize primary emotions and patterns from our early childhood