This document contains 42 multiple choice questions with answer key about the 2023 tutorials and lectures of the course Consulting Methods (6013B0526Y), part of the minor Business Administration: Managing Strategy and Marketing at the University of Amsterdam
1. In the Six Lookings model, what does "Looking outwards" primarily involve?
a) Managing the sponsor
b) Monitoring progress
c) Managing yourself
d) Managing the client and external stakeholders
2. In the context of defining a problem (PSTB), what is the purpose of the "Problem
statement"?
a) To list potential solutions
b) To identify critical concerns
c) To define the problem to be solved
d) To take action on a problem
3. What should you do if a project idea has critical concerns during the idea selection phase?
a) Proceed with the idea as planned, it will resolve itself later
b) Redefine the problem statement
c) Renegotiate the contract
d) Redefine the boundaries of your analysis
4. Which aspect is NOT included in the "Checklist for Contract Engagement"?
a) Objectives of the project
b) The product to be delivered
c) Time schedule
d) Budget and financial considerations
Tutorial 2
5. What does the RACI matrix stand for in the context of task and responsibility assignment?
a) Resource, Activity, Control, Information
b) Responsibility, Assignment, Communication, Information
c) Responsible, Accountable, Consulted, Informed
d) Role, Activity, Consultation, Instruction
6. In the RACI matrix, who is responsible for carrying out the entrusted task?
a) Responsible
b) Accountable
c) Consulted
d) Informed
, 7. What does the "Accountable" role signify in the RACI matrix?
a) The person who carries out the task
b) The person who provides valuable advice
c) The person who approves and is overall responsible for the task
d) The person who should be informed about the task's progress
8. Who falls under the "Consulted" category in the RACI matrix?
a) Those responsible for carrying out the task
b) Those accountable for the task
c) Those who provide valuable advice for the task
d) Those who need to be informed about the task progress
Tutorial 3
9. In the 6 Lookings model, what does "Looking upwards" primarily involve for a project
leader?
a) Monitoring progress with control systems
b) Managing the client and stakeholders
c) Managing the sponsor to achieve organizational commitment
d) Planning and setting targets
10. Which phase of the team lifecycle comes after the "Storming" phase?
a) Forming
b) Norming
c) Performing
d) Close out
11. In the 6 Lookings model, what is the purpose of "Looking inwards" for a project leader?
a) Managing the client's expectations
b) Reviewing team performance
c) Setting realistic targets
d) Monitoring progress
12. What is the primary goal of the "Lifecycle of a team" concept?
a) To define the roles within a team
b) To know how to properly wrap up a team collaboration
c) To describe the stages a team goes through
d) To understand the dynamics within a team
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