SHRM-CP Terms Latest Updated Already Passed

SHRM-CP Terms Latest Updated Already Passed ADA Amendments Act (ADAAA) Amendments to Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules of construction to guide the analysis of what constitutes a disability. ADDIE model Five-step instructional design process that governs the development of learning programs. Adverse impact Type of discrimination that results when a neutral policy has a discriminatory effect; also known as disparate impact. Age Discrimination in Employment Act (ADEA) Act that prohibits discrimination in employment for persons age 40 and over. Alternative dispute resolution (ADR) Umbrella term used to describe a number of problemsolving and grievance resolution approaches. Americans with Disabilities Act (ADA) Act that prohibits discrimination against a qualified individual with a disability because of his/her disability. Analytics Tools that convert metrics to be used for decision support by adding context or further subclassifying comparison groups. Andragogy Study of how adults learn. Applicant tracking software (ATS) Software that provides an automated way for organizations to manage the recruiting process.Apprenticeship Relates to technical skills training; often a partnership between employers and unions. Arbitration Procedure in which disputes are submitted to one or more impartial persons for final determination. Assessment centers Assessment tools that provide candidates a wide range of leadership situations and problem-solving exercises. Assignees Employees who work outside their home countries. At-will employment Common-law principle stating that employers have the right to hire, fire, demote, and promote whomever they choose for any reason unless there is a law or contract to the contrary and employees have the right to quit a job at any time. Auditory learners People who learn best by relying on their sense of hearing. Balanced scorecard Measurement approach that provides an overall picture of an organization's performance as measured against goals in finance, customers, internal business processes, and learning and growth. Balance sheet Statement that reports the financial position of the organization at a specific point in time; shows assets, liabilities, and shareholder equity. Behavioral interview Type of interview that focuses on how applicants previously handled real situations. Benchmarking Process that compares performance levels and/or processes of one entity with those of another to identify performance gaps and set goals aimed at improving performance.Benefits Payments or services provided to employees to cover issues such as retirement, health coverage, sick pay/disability schemes, life insurance, and paid time off. Bias Occurs when an appraiser's values, beliefs, or prejudices distort performance ratings. Big data High-volume, high-velocity, and high-variety information assets that require innovative forms of information processing for enhanced insight and decision making. Blended learning Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training. Blogs Broadcast-style communications that enable authors to publish articles, opinions, product or service reviews, etc., on a web page. Blue ocean strategies Strategies that create competitive advantage by creating a new marketplace arena in which there are no other competitors. Bona fide occupational qualification (BFOQ) Situation in which religion, sex, or national origin is reasonably necessary to carrying out a particular job function in the normal operations of an organization. Brain drain Exit of educated and skilled citizens from emerging and developing countries for better-paying jobs in developed countries. Broadbanding Combining several salary grades or job classifications with narrow pay ranges into one band with a wider salary spread. Burlington Industries, Inc. v. Ellerth Court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not.Business Acumen The ability to understand and apply information with which to contribute to the organization's strategic plan. Business case Presentation to management that establishes that a specific problem exists and argues that the proposed solution is the best way to solve the problem in terms of time, cost efficiency, and probability of success. Business intelligence Ability to gather and analyze data from inside and outside the organization so that information is available for decision makers. Career development Process by which employees progress through a series of stages in their careers, each of which is characterized by relatively unique issues, themes, and tasks. Career management Preparing, implementing, and monitoring employees' career paths, with a primary focus on the goals and needs of the organization. Career planning Actions and activities that individuals perform in order to give direction to their work lives. Cash flows statement Statement that shows incoming and outgoing cash in the areas of operations, investments, and financing and remaining cash reserves; reflects an organization's ability to meet its current and short-term obligations. Cause-and-effect diagram Diagram that maps out a list of factors that are thought to affect a problem or a desired outcome. Center of excellence (COE) HR structural alternative established as an independent department that provides services within a focused area to internal clients