HCA STATE EXAM STUDY GUIDE QUESTIONS WITH COMPLETE SOLUTIONS 100% VERIFIED

HCA STATE EXAM STUDY GUIDE QUESTIONS WITH COMPLETE SOLUTIONS 100% VERIFIED Who are consumers? - Correct Answers People who need assistance, the focus of the care team, referred to as the client or care recipient. What is consumer directed care? - Correct Answers This means that the consumer has the right to make their own daily living choices What benefits does consumer directed care provide to the consumer? - Correct Answers 1) Social, physical, emotional well-being 2) The right to choice and control 3) Right to control over decisions about services the consumer receives, the right to determine how and when those services are given How do you identify consumer viewpoints and beliefs? - Correct Answers 1) ask questions 2) ask care team 3) Pay attention to clues and areas of importance What is bias? - Correct Answers An opinion that influences your judgment. Shaped by your viewpoints, beliefs and values. What are the consumer rights? - Correct Answers 1) being aware of their rights 2) take part in choice, planning and changing services 3) receive enough information to make an informed decision on their care 4) Voice a grievance about services or lack of services without fear of punishment 5) Refuse treatment 6) Have their medical and personal details kept personal 7) Have personal property 8) Live free from abuse 9) Be provided with an administrative hearing when they do not agree with a decision regarding benefits 10) Make own decisions 11) Have alone time