C846 - Study guides, Class notes & Summaries

Business of IT C846 ITIL - correct answer IT Infrastructure ITSM - correct answer IT Service Management 3 clear objectives of service management - correct answer Integration Effectiveness Efficiency ITIL is - correct answer guidance flexible a comprehensive framework compendium of best practices vendor neutral supported by solutions and tools 10 commandments ITIL - correct answer 1) Clearly defined agreed on documented roles and responsibilities 10 commandments 2 - correct...

WGU C846 Business of IT - Applications Questions and Answers Rated A

Business of IT - Applications - C846 (ITIL Foundation)Problem management is an important process in the service operation lifecycle stage. How does the process define a problem? - correct answer A problem is the unknown, underlying cause of one or more incidents What involves monitoring patterns of business activity? - correct answer Capacity management Who "owns" ITIL? - correct answer The U.K. government What are three of the best practices in service management? - correct answer 1....

C846 Flash Cards from U certify, WGU C846 ITIL, Business of IT C846 Exam Questions 2024. dependent on - correct answer Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - correct answer Who developed ITIL? Strategy - correct answer Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - correct answer A service that delivers the basic o...

WGU C846 Business of IT - ApplicationsITIL SVS - Service Value Chain - correct answer Flexible model for the creation, delivery, and continual improvement of services Service provision - correct answer Providing services Describe the nature, use, and interaction of the *guiding principles* - correct answer They can be used to guide organizations in their work as they adopt a service management approach and adapt ITIL guidance to their own specific needs and circumstances. The guiding princ...

WGU C846 QuizzesThe SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various functions and processes work together to output products that are valuable to customers. D) departments within the IT service provider work together to create value for consumers. - correct answer the...

dependent on - -Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - -Who developed ITIL? Strategy - -Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - -A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Customer - -Someone who buys goods or services. The customer of an IT...

WGU C846 ITIL 4 Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. Value - correct answer The perceived benefits, usefulness, or importance of something. Customer - correct answer Defines the requirements for services. User - correct answer A person who uses the service. Sponsor - correct answer Authorizes budgets for services. Supplier - correct answer External partner who provides servic...

WGU C846 Practice Tests 1 Questions With 100% Correct Answers | Verified | Latest Update.

WGU C846 Practice Tests Exam With 100% Correct Answers 2023