C846 - Study guides, Class notes & Summaries

C846 WGU COMPREHENSIVE QUESTIONS AND CORRECT VERIFIED ANSWERS NEWEST 2024 UPDATE

WGU - C846 A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. - correct answer Information Technology Infrastructure Library (ITIL) A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. - correct answer Service Management The perceived benefits, usefulness, and importance of something. - correct answer Value Customer: Def...

WGU C846 ITIL QUESTIONS AND ANSWERS

WGU C846 Business of IT – Applications Exam Questions and Answers Recall Definitions (Two questions on Exam) -Answer--- Service -Answer-A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility -Answer-A functionality offered by a product or service to meet a particular need. Warranty -Answer-An assurance that a product or service meets agreed-upon requirements. Customer -Answer-The person who defines s...

WGU C846 Business of IT - Applications Study Guide 2024 with complete solution

Business of IT - Applications - C846 Questions and answers latest update 2024

WGU C846 Post AssessmentWhat are the purposes of error control? Each correct answer represents a complete solution. Choose all that apply. A) To identify faulty components B) To reassess the status of known errors that have not been resolved C) To identify and prioritize infrastructure, services, business processes, and information security events D) To manage known errors - correct answer To identify fault components To reassess the status of known errors that have not been resolved To ...

WGU C846 STUDY TEST NOTES Question and answers rated A+ 2023/2024Strategy life cycle - correct answer This is considered the core of the life cycle management process Core Service - correct answer A service that produces the basic outcome of the customers desire Customer - correct answer Someone who buys good or services Enabling service - correct answer A service needed to deliver a core service Enhancing service - correct answer A service that is added to the core to make it more a...

What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, and managed against the targets D) To ensure that accurate and reliable i...

WGU C846 ITILStrategy life cycle - correct answer This is considered the core of the life cycle management process Core Service - correct answer A service that produces the basic outcome of the customers desire Customer - correct answer Someone who buys good or services Enabling service - correct answer A service needed to deliver a core service Enhancing service - correct answer A service that is added to the core to make it more attractive IT Service - correct answer A service c...