Tesy - Study guides, Class notes & Summaries

Genesys Certified Cloud Partner (CCP) Tested Exam Questions Reviewed And Revised With Correct Answers Already Passed!! 1. Which of the following Genesys Cloud components provide connectivity between an external trunk and a Genesys Cloud phone? a. Genesys Cloud Edge b. Genesys Cloud phone trunks c. TDM Trunk d. PSTN - ANSWER a. Genesys Cloud Edge 2. Which primary type of Genesys Cloud deployment model requires the installation of two or more Genesys Cloud Edge servers at...

Genesys Cloud Reporting & Analytics Tested Exam Questions Reviewed And Revised With Correct Answers Already Passed!! 1. What is DNIS? - ANSWER The number dialed for the call. 2. What is system disposition? - ANSWER The first attempt result automatically set by outbound dialing due to call analysis and events during the call. 3. What does it mean if the Interactions have no data in the Duration, DNIS, or System Disposition columns? - ANSWER An agent previews but ...

GEODESY (Environmental Science) Summarized Study Notes for your Exam Study.

Outputs 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) 2. AddDays(MakeDate(2009, 3, 2), 5) : 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) -- A DateTime of March 7th, 2009 at 12:00:00PM. 2. AddDays(MakeDate(2009, 3, 2), 5) -- A Date of March 7th, 2009. Define a task : A task typically contains a collection of actions designed to perform an assigned task sequentially. The following are examples of tasks: - Prompt the customer to enter an account number. - Validate the acco...

Recieves request from T Server and fetches SCXML application from Web Application Server and executes this application : Orchestration Server Routing engine - runs strategic target-seeking algoritms for each inbound interaction. : Universal Routing Server All routing applications must be uploaded to a _______ : Web Application Server Graphical IDE routing application development tool which generates SCXML : Composer Lets Universal Routing Server (URS) and Orchestration Server (ORS) kno...

Genesys Cloud - Scripter Tested Exam Questions Reviewed And Revised With Correct Answers Already Passed!! 1. The _______ data action is used within Architect to invoke a script - ANSWER Set Screen Pop 2. To add two numbers that are currently stored in variables of String data type, use the following syntax (convert to number): - ANSWER number({{PreviousBill}}) + number({{CurrentBill}}) 3. To display value of text stored in variables of String data type, use the following ...

Genesys Cloud Workforce Management Questions And Answers With Latest Quiz Genesys Cloud Workforce Management Questions And Answers With Latest Quiz

Genesys Cloud Collaborate : a social media app that helps users collaborate within the organization. It also serves as a directory that contains user details such as name, education, hobbies, skills, physical location, and department. Genesys Cloud Communicate : has all the features of collaborate and provides users with telephony capabilities. Users can use a SIP phone or WebRTC-based Genesys Cloud phone for dialing and receiving calls. Genesys Cloud Contact Center : offers the cus...

Genesys Cloud Collaborate : a social media app that helps users collaborate within the organization. It also serves as a directory that contains user details such as name, education, hobbies, skills, physical location, and department. Genesys Cloud Communicate : has all the features of collaborate and provides users with telephony capabilities. Users can use a SIP phone or WebRTC-based Genesys Cloud phone for dialing and receiving calls. Genesys Cloud Contact Center : offers the cus...

Which one of the Genesys Reference Resources provides the latest community threads and status of the Genesys Cloud on its home screen? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud Community : a. Genesys Knowledge Network Which one of the Genesys reference resources is the best place for trouble shooting configuration and feature descriptions as well as releases? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud Community :...