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GIS review, Exam 2- Chapter 3, GIS, GIS Exam 1 and 2, GIS - Midterm, Geospacial Technology Chapter 1-3, Geospatial, ArcGIS - ESRI, GIS Test one, Geodesy - Week 4 - ESRI Online Course, Geospatial Test 1, GeoScience Final, Geospatial Data and Technology Exam (1328 questions)...

Outputs 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) 2. AddDays(MakeDate(2009, 3, 2), 5) : 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) -- A DateTime of March 7th, 2009 at 12:00:00PM. 2. AddDays(MakeDate(2009, 3, 2), 5) -- A Date of March 7th, 2009. Define a task : A task typically contains a collection of actions designed to perform an assigned task sequentially. The following are examples of tasks: - Prompt the customer to enter an account number. - Validate the acco...

Recieves request from T Server and fetches SCXML application from Web Application Server and executes this application : Orchestration Server Routing engine - runs strategic target-seeking algoritms for each inbound interaction. : Universal Routing Server All routing applications must be uploaded to a _______ : Web Application Server Graphical IDE routing application development tool which generates SCXML : Composer Lets Universal Routing Server (URS) and Orchestration Server (ORS) kno...

Genesys Cloud Collaborate : a social media app that helps users collaborate within the organization. It also serves as a directory that contains user details such as name, education, hobbies, skills, physical location, and department. Genesys Cloud Communicate : has all the features of collaborate and provides users with telephony capabilities. Users can use a SIP phone or WebRTC-based Genesys Cloud phone for dialing and receiving calls. Genesys Cloud Contact Center : offers the cus...

Genesys Cloud Workforce Management Questions And Answers With Latest Quiz Genesys Cloud Workforce Management Questions And Answers With Latest Quiz

Genesys Cloud Collaborate : a social media app that helps users collaborate within the organization. It also serves as a directory that contains user details such as name, education, hobbies, skills, physical location, and department. Genesys Cloud Communicate : has all the features of collaborate and provides users with telephony capabilities. Users can use a SIP phone or WebRTC-based Genesys Cloud phone for dialing and receiving calls. Genesys Cloud Contact Center : offers the cus...

Which one of the Genesys Reference Resources provides the latest community threads and status of the Genesys Cloud on its home screen? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud Community : a. Genesys Knowledge Network Which one of the Genesys reference resources is the best place for trouble shooting configuration and feature descriptions as well as releases? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud Community :...

What are the features of the Contact Center? : 1. Automated Call Distribution (ACD) 2. Real-time and historical reports 3. Options to integrate Customer Relationship Management (CRM) software like Salesforce or Zendesk, or generally to HTTP REST services 4. Supervising tools for Quality Management and Workforce Management Who uses the collaborate feature? : Every member of the organization, regardless of their role, uses the Collaborate features. Those requiring telephony services use ...

Which one of the following Genesys Cloud CX Contact Center features is most useful in getting a customer to the proper agent in the shortest amount of time? - Workforce Management - ACD - Quality Management - Scripts : ACD Which one of the following Genesys Cloud CX Contact Center features is used to set up a flow that prompts incoming customer calls to press a number in order to access a specific person or department? - Architect - Workforce Management - Scripts - Quality Manage...

For immediate, at-a-glance monitoring of key indicators and metrics what should you use? : Performance Dashboards To review historical and real-time metrics for the contact center, queues, agents, interactions, what should you use? : Dynamic Views Dynamic views give you the ability to: : 1. Customize views to see only the data for the dates you need. 2. Save your current view and settings to return quickly to that data. 3. Download the data for more analysis or to share with others. ...