Wgu c846 exam 2024 - Study guides, Class notes & Summaries

WGU C846 Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Organization - correct answer A person or group with its own internal functions, and with its own set of responsibilities, authorities, and relationships necessary to achieve its objectives. Service strategy - correct answer Helps organizations determine the types of services they should offer and the markets to target. The goal is to make strategic decisions when planning and del...

WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024. *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ab...

WGU C846: ITIL Preparedness baseline Exam knowledge Questions with Expertly written solution 2024/2025 Focus on Value - correct answer Guiding Principle: Everything you do must be somehow (directly or indirectly) valuable to your stakeholders. Start Where You Are - correct answer Guiding Principle: Reuse existing resources whenever possible instead of reinventing the wheel over and over again. Progress Iteratively with Feedback - correct answer Guiding Principle: Don't do everything at...

WGU C846 Post test Exam Questions with Accurate and Complete Grading criteria Top Rated A + Latest version 2024/2025 Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body. ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL framework - correct answer A source ...

WGU C846 ITIL Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Service provider - correct answer an organization supplying services to one or more internal or external customers. True - correct answer True or false: Measurement and metrics are part of the five major aspects of service design. False - correct answer True or false: People, process, products, and partners are four principles used to manage strategic outcomes. True - c...

WGU C846 Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Which of the following is not a true statement about a risk? A) It makes the achievement of objectives more difficult. B) It is a possible event that could cause harm or loss. C) It implies an uncertainty of outcome. D) It measures the probability of only negative outcomes. - correct answer It measures the probability of only negative outcomes. Who among the following authoriz...

WGU C846 Problem set study Exam Questions and Correct Answers Guaranteed Success 2024/2025 Service design package (SDP) - correct answer Document(s) defining all aspects of an IT service and its requirements through each stage of its lifecycle. SLA - correct answer A written agreement between customers and IT service providers is known as what? Contract - correct answer Complete the sentence by filling in the missing word: A legally binding agreement between IT service provider and a th...

ITIL WGU C846 Questions And Answers Exam 2024. Service Strategy and Service Offerings - correct answer Service Strategy Definition Service Offerings Definition & Positioning Go-To-Market Strategy Service Portfolio Management Spare Parts Management - correct answer Parts Supply Management Inventory Management Parts Demand Management Fulfillment Operations & Logistics Service Parts Management Returns, Repairs, and warranties - correct answer Warranty & Claims Management Reverse logi...

WGU C846 Objective Assessment Guide Exam Questions and Already graded Solutions and Assured Satisfactions 2024/2025 Capacity Management - correct answer Business Capacity, Service Capacity, Component Capacity. IT service continuity Management - correct answer Initiation, requirements and strategy, implementation and ongoing operations. Supplier Management - correct answer Manages the relationship between the IT service provider and supplier while monitoring and management the required p...

WGU C846 Training Exam Questions and Approved Performance Metrics 2024/2025 Function - correct answer A unit of organization specialized to perform certain types of work and responsible for specific outcomes. Functions - correct answer The major building blocks of an organization Where the activities of processes are performed Role - correct answer A position, responsibility, or duty within a process or function 4 generic roles fundamental to ITIL - correct answer 1) Service Owner ...