Biggby Study guides, Class notes & Summaries

Select the correct version of P of PERC Perception by customers that we respect their time and move them as quickly as possible. Select the correct version of E of PERC Every customer leave the store in a better mood than when the customer arrived. Select the correct version of R of PERC Recognize each customer as an individual. Select the correct version of C of PERC Consistently produce a high quality beverage Select the correct version of the mission statement ...

PERC is not a ___ ___. It is a ___ practiced every ___ of every day. correct answerssingle act; habit; moment P in PERC correct answersPerception by customers that we respect their time and move them as quickly as possible. E in PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived. R in PERC correct answersRecognize each customer as an individual. C in PERC correct answersConsistently produce a high quality beverage. PERC generally me...

1. select the correct version of P of PERC correct answersb. Perception by customers that we respect their time and move them as quickly as possible 2. select the correct version of E of PERC correct answersa. every customer leaves the store in a better mood than when the customer arrived 3. select the correct version of R of PERC correct answersd. recognize each customer as an individual 4. select the correct version C of PERC correct answersc. consistently produce a high quality bever...

Banana Bonanza Mocha - Answer Banana Mocha Espresso Frozen Hot Chocolate - Answer Mocha Milk Funky Monkey Freeze - Answer Mocha Banana Hazelnut

Select the correct version of P of PERC correct answersPerception by costumers that we respect their time and move them as quickley as possible. Select the correct version of E of PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived. Select the correct version of R of PERC correct answersRecognize each customer as an individual. Select the correct version of C of PERC correct answersConsistently produce a high quality beverage. Select th...

What is the Biggby Operating Philosophy called? correct answersPERC What does the "P" in PERC stand for? correct answersPerception by customers that we respect their time and move them as quickly as possible. What does the "E" in PERC stand for? correct answersEvery customer leaves the store in a better mood than when the customer arrived. What does the "R" in PERC stand for? correct answersRecognize each customer as an individual. What does the "C" in PERC stand for? correct...

BIGGBY TEST REVIEW

Exam- Biggby coffee test Questions and Answers

What information is called out by the cashier? - Size, number of shots espresso modifiers, milk modifiers, call out modifiers, name if not a latte. Direct effect of P - Greet customers within 3 steps of the door; thank customers for their patience when service is slow. Direct effect of E - Engage customers with energy, excitement, and enthusiasm; run laps every 15 minutes. Direct effect of R - Learn customers names, drinks, and stories; make suggestions to customers who do not know what t...