Wagoneer - Study guides, Class notes & Summaries

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SS22JWB- 2024 My Jeep Product Overview (updated).
  • SS22JWB- 2024 My Jeep Product Overview (updated).

  • Exam (elaborations) • 3 pages • 2024
  • The new Grand Cherokee Limited 4xe Hybrid powertrain produces _________ when combined with the electric motors 375 hp/470 lb-ft of torque The Jeep Gladiator pickup truck offers Best-in-class ________ and 4x4 payload capacity. Gas towing Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:15 Full screen The 3.0L EcoDiesel V6 available on the 2022 Jeep Gladiator delivers Best In Class diesel torque of up to _________. 442 lb-...
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Master sales series Part 1 Questions and Answers Graded A
  • Master sales series Part 1 Questions and Answers Graded A

  • Exam (elaborations) • 4 pages • 2024
  • Vehicle Delivery Confirmation will unlock only when ________. all contact information is entered for both customer and consultant. Dealership employees receive 5 dollars for every DrivePlus Mastercard application processed, and ________ dollars for every account activated within 30 days of approval. NOT 20 Wagoneer owners are automatically enrolled in Wagoneer Client Services at delivery of their vehicle. What is the length of this membership? NOT three years What are three tools you can u...
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SS21PSVWB EXAM(Answered;graded A+)
  • SS21PSVWB EXAM(Answered;graded A+)

  • Exam (elaborations) • 2 pages • 2024
  • Available in package deal
  • Which is an example of a premium customer service phrase? - Answer-It's my pleasure When you put the customer's name on a welcome board or LED screen, which customer expectations are you fulfilling? - Answer-Make me feel special If you experience limited loaner vehicles and drivers, an alternative to pick-up and delivery is to: - Answer-Offer a ride-sharing service Which of the following is one of the Wagoneer Ten Promises? - Answer-Provide an appropriate loaner vehicle for service custo...
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SS21IUWB Introduction to Uconnect Questions and Answers Already Passed
  • SS21IUWB Introduction to Uconnect Questions and Answers Already Passed

  • Exam (elaborations) • 2 pages • 2024
  • SS21IUWB Introduction to Uconnect Questions and Answers Already Passed Why is it important to be able to explain Uconnect operation to customers? It helps to increase customer satisfaction and builds the customer's trust in you. In vehicles with a center touchscreen display, you can control the _____. Vehicle settings Wireless Apple CarPlay and Android Auto were introduced with _____. Uconnect 5 I'm 2013, Uconnect 3 became widely recognized for its ______. Performance, ease of us...
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SS24JWB- 2024 Jeep Product Overview exam questions with complete verified solutions
  • SS24JWB- 2024 Jeep Product Overview exam questions with complete verified solutions

  • Exam (elaborations) • 2 pages • 2024
  • The available Jeep Quadra-Lift Air Suspension on Grand Cherokee features five settings: Off Road 1, Off Road 2, _________, Entry/Exit and Normal. Aero The Grand Cherokee includes a choice of three 4x4 systems: Quadra-Trac I, Quadra-Trac II and _________________. Quadra-Drive II with rear ELSD The Grand Cherokee L offers seating for ____________. 6 to 7 occupants The 2024 Wagoneer offers an available Class-exclusive __________entertainment system. McIntosh The Cl...
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SS21CSWB USING CONNECTED SERVICES QUESTIONS AND ANSWERS  ALREADY PASSED
  • SS21CSWB USING CONNECTED SERVICES QUESTIONS AND ANSWERS ALREADY PASSED

  • Exam (elaborations) • 3 pages • 2024
  • SS21CSWB USING CONNECTED SERVICES QUESTIONS AND ANSWERS ALREADY PASSED Which of the following is a connected service? Remote start Jeep Connect, Wagoneer Connect, Dodge Connect, Ram Connect and Chrysler Connect are collectively referred to internally as Brand Connect. Brand Connect will _______. Enable more control of future connected services growth and customer experience. Which of the following is NOT one of the Hybrid Electric Page Features available through the vehicle's Uc...
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CDJR Product Knowledge 101 Questions with 100% Correct Answers | Latest Version 2024 | Verified
  • CDJR Product Knowledge 101 Questions with 100% Correct Answers | Latest Version 2024 | Verified

  • Exam (elaborations) • 3 pages • 2024
  • Both Active and Jeep Selec-Terrain 4x4 system available on Jeep compass capable of sending up to ____ of available torque to any wheel - 100% Jeep Wagoneer Tow capacity? - 10,000 lbs Which of the Cherokee 4x4 systems adds a low range and neutral mode? - Active Drive II Class Exlusive _____ on the All New 2024 Jeep Wagoneer controls several major functions - 10.25- inch Passenger Interactive Display On the Grand Wagoneer, which one of the following safety and security feature is not standar...
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UCONEXAM22 Uconnect Customer FAQs Latest Update Graded A+
  • UCONEXAM22 Uconnect Customer FAQs Latest Update Graded A+

  • Exam (elaborations) • 5 pages • 2024
  • UCONEXAM22 Uconnect Customer FAQs Latest Update Graded A+ If the Uconnect 4 System's embedded voice recognition doesn't recognize a customer's voice command, what should you ask the customer to help troubleshoot the issue? Are there any background noises that might be interfering? How do you re-pair a phone to a Uconnect System? Delete devices from the phone and the Uconnect System, and start pairing process again. A customer says, "I just bought this new cable for my Uconnect 4...
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MOPAR EXAM22 - Understanding Mopar Services (Rated A+)
  • MOPAR EXAM22 - Understanding Mopar Services (Rated A+)

  • Exam (elaborations) • 4 pages • 2023
  • Available in package deal
  • Factory-trained technicians perform standard Express Lane Services on vehicles, such as oil and filter change, tire rotation, fluid top off and ______. complimentary multi-point inspection The Mopar Vehicle Protection (MVP) _______ plan provides extended, Stellantis-backed coverage on more than 5,000 components. Maximum Care How many years of complimentary maintenance do Wagoneer retail customers receive with the Wagoneer Client Services program? 5 years Which of the following is NOT avail...
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Master sales series Part 1 Questions and Answers Graded A
  • Master sales series Part 1 Questions and Answers Graded A

  • Exam (elaborations) • 4 pages • 2023
  • Vehicle Delivery Confirmation will unlock only when ________. all contact information is entered for both customer and consultant. Dealership employees receive 5 dollars for every DrivePlus Mastercard application processed, and ________ dollars for every account activated within 30 days of approval. NOT 20 Wagoneer owners are automatically enrolled in Wagoneer Client Services at delivery of their vehicle. What is the length of this membership? NOT three years What are three tools you can u...
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