Chrp - Study guides, Class notes & Summaries

Examples of a balance scorecard - For example banks of the contact customers and conduct surveys to gosh how well they do in the customer service. These surveys include rating recent banking visits, was questions ranging from weight times, interaction was bank staff, and overall satisfaction. They may also ask customers to make suggestions for improvement. Bank managers can use this information to help retrain staff if there are problems with service or to identify any issues customers have...

CHRP Unit 2 > Organization Effectiveness Exam 2024/2025 Culture - ANSWERSThe personality of an organization (beliefs, values, norms, etc.) HR Practices - ANSWERSRecruitment, rewards, training, etc. Structure and Job Design - ANSWERSWorkflow, authority, span of control, career paths Processes - ANSWERSFunctional operations and management processes Components that Affect and Org's Effectiveness (5) - ANSWERSStrategy Processes Structure and Job Design HR Practices Culture ...

The research question is... - the uncertainty about smthng in the pop. that an investigator wants to resolve by making measurements on the study participants Characteristics of a good research question - 1. Important & relevent 2. Feasible 3. Interesting 4. Novel 5. Focused 6. Ethical

CHRP Strategy UPDATED Exam Questions and CORRECT Answers Organic Growth - Correct ANSWER- expanding the client base and, or product service offerings Global growth - Correct ANSWER- seeking new markets for existing products or services by international expansion Mergers and Acquistions - Correct ANSWER- achieving growth through purchasing or merging with another company tha

CHRP Law UPDATED Exam Questions and CORRECT Answers Law - Correct ANSWER- Body of rules that can be enforced by courts or other government agencies Persons - Correct ANSWER- individuals and organizations Civil law legal system - Correct ANSWER- Based on written set of rules called the Civil Code that judges apply to situations; used in continental Europe, Latin America and most developing countries

CHRP LAW EXAM PREP QUESTIONS & ANSWERS 2024/2025 What legal case was first to recognize the important of work? - ANSWERSReference Re Public Service Employee Relations Act ( Alta) , [1987] 1 S.C.R.313. In this case Justice Dexion's majority decision the SCC recognizes work as fundamental in a person's life, providing the means of financial support and a manner in which to define their role in society. What is Labour law and who does it pertain to ? - ANSWERSLabour law deals with individ...

CHRP Study Exam Human Resources Metrics, Reporting, and Financial Acquiescence Response Bias - ANSWERSrespondents to a survey have a tendency to agree with all the questions or to indicate a positive connotation. Demand Characteristics Bias - ANSWERSparticipants alter their response or behaviour simply because they are part of an experiment. Extreme Responding Bias - ANSWERSdrives respondents to only select the most extreme options or answers available. Social Desirability Bias - A...

CHRP CHRL Glossary of terms

CHRP Practice Exam 1|150 Questions with Verified Answers What are the 3 basic occupational health and safety rights of all employees? a) The right to know, the right to participate, and the right to refuse unsafe work. b) The right to training, the right to safe conditions, and the right to personal protective equipment. c) The right to know, the right to communicate, and the right to question unsafe conditions. d) The right to safety policies, the right to participate, and the right to...